Project Manager - E-Commerce

About BlueTuskr

BlueTuskr is a dedicated e-commerce growth agency exclusively serving e-commerce brands. By blending paid media, owned media, creative efforts, and analytics, the team enables clients to expand profitably. The workforce consists of experts deeply committed to their specialties and to the success of the brands they support.

Role Overview

This position demands a strong focus on managing client projects efficiently, ensuring they remain on schedule, within scope, and free of complications. Reporting to the Lead Project Manager, this role requires coordination across paid media, creative, owned media, and analytics teams to guarantee seamless execution.

Key Responsibilities

• Oversee daily workflows for multiple client accounts, ensuring deliverables, deadlines, and dependencies across teams are tracked.
• Keep projects aligned with scope and timelines, identifying and flagging risks proactively.
• Act as the liaison connecting Paid Media, Creative, Owned Media, and Analytics teams on joint client initiatives.
• Maintain up-to-date project statuses in Asana to inform the entire team accurately.
• Identify inefficiencies and bottlenecks in workflows, proposing actionable improvements.
• Collaborate with the Lead Project Manager to design and implement enhanced processes and documentation.
• Standardize project scoping, tracking, and interdepartmental handoffs.
• Continuously improve internal systems as team and client portfolios expand.
• Facilitate clear client communication regarding timelines, deliverables, and project progress.
• Escalate issues promptly with context and suggested solutions to the Lead Project Manager.
• Coordinate with account leads to ensure client expectations align with delivered outcomes.
• Assist in onboarding new clients and team members to BlueTuskr’s project management workflows.
• Produce clear reporting on project health, timelines, and workload across accounts.
• Monitor capacity and resource availability to prevent delivery issues.
• Contribute to internal reports covering process efficiency and team productivity.

Candidate Profile

• Naturally organized, ensuring no task or message is left without follow-up or planning.
• Proactive in recognizing scheduling conflicts and scope changes early.
• Continuous improvement mindset with readiness to flag and fix broken processes.
• Excellent and frequent communicator, keeping teammates and clients updated transparently.
• Maintains composure under pressure, effectively prioritizing competing demands.
• Receptive to feedback and able to apply guidance quickly.

Performance Milestones

• Within 90 days: Independently manage a client portfolio using BlueTuskr’s workflows and establish productive collaborations with cross-functional teams and the Lead Project Manager.
• Identify and propose at least one process improvement.
• Earn trust of clients and colleagues as dependable and detail-oriented.
• By end of first year: Ensure client accounts run smoothly with minimal issues and consistently meet deadlines.
• Contribute significantly to designing and implementing ongoing process improvements.
• Manage increased scope and complexity and serve as a partner to the Lead Project Manager.

Required Qualifications

• 2 to 4 years of project management experience, preferably in an agency environment.
• Proven ability to manage multiple projects or accounts simultaneously under competing deadlines.
• Proficiency in Asana or comparable project management platforms.
• Strong skills using Google Sheets and comfortable with Slack communication.
• Excellent verbal and written communication capabilities.
• A strategic and process-oriented approach with emphasis on documentation and continuous improvement.

Preferred Qualifications

• Experience in the e-commerce or direct-to-consumer (D2C) domain.
• Background in working directly with cross-functional marketing teams including paid media, SEO, and creative.
• Knowledge of reporting or dashboard tools.
• Bachelor’s degree or equivalent professional experience.

Benefits

• This is a fully remote position.
• Unlimited paid time off policy.
• Flexible working hours.
• After 90 days, reimbursement for internet, mobile phone, and gym memberships.