People Operations Coordinator

About the Company

Metropolis Technologies is building intelligence for the physical world to make everyday experiences more seamless and responsive. The company is focused on creating a Recognition Economy, where routine friction fades and identity unlocks smoother access, comfort, and a greater sense of belonging. Its work includes turning parking into a drive-in, drive-out experience for millions of members and extending its technology into retail and hospitality.

Role Overview

Metropolis is hiring a People Operations Coordinator to support core HR operations. This position centers on employee data administration, onboarding support, handling HR-related questions, and assisting with reporting and internal coordination.

Key Responsibilities

• Handle questions coming from employees and managers through several HR and payroll inboxes, providing timely support and routing issues as needed.
• Update and maintain employee records in HRIS platforms such as AS400 and Dayforce, covering transfers, promotions, pay adjustments, and terminations.
• Support the new-hire workflow from ICIMS into AS400 so onboarding information is entered correctly and on schedule.
• Check employee change paperwork to confirm it is complete and properly approved.
• Receive incoming mail and process payroll-related items such as garnishments and request forms for upload into ADP.
• Take part in cross-training across different People Operations areas to build a wider understanding of the function.
• Help prepare and share daily, weekly, and monthly HR and payroll reports.
• Own assigned special projects and contribute to broader People Operations initiatives.
• Support the planning and setup of New Metropolite Orientation, including coordination of IT setup for onboarding.

What the Team Looks For

The ideal candidate has some corporate experience and is comfortable working with data, deadlines, and multiple priorities. They should be detail-oriented, organized, and able to communicate clearly with both written and verbal updates. A willingness to learn HR systems and reporting tools is important.

Work Model

This is an office-based role. Metropolis follows an in-office schedule that requires team members to be onsite at least four days each week to support collaboration and culture.

Compensation and Benefits

The hourly base pay range for this role is $26.00 to $32.00 USD. Final compensation depends on factors such as qualifications, years of relevant experience, education, certifications, licenses, and work location. The broader compensation package may include healthcare coverage, a 401(k) plan, short-term and long-term disability, basic life insurance, stock options, bonus opportunities, and other benefits.

Data and Hiring Process Notice

Metropolis may use an automated employment decision tool to help assess candidates against the job’s qualifications and responsibilities. Information relevant to the application, including personal data, may be retained for a reasonable period for use of the tool. If hired, this information may become part of employee records.

Equal Opportunity Statement

Metropolis Technologies is an equal opportunity employer and makes hiring decisions based on merit, qualifications, and business needs. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, disability, veteran status, or any other protected status under applicable law.