Operations Support Officer

Role Overview and Location

This role is based locally in Mackay, Queensland, with standard working hours from Monday to Friday, 7:30 AM to 3:30 PM. There is an opportunity for the position to become permanent based on performance.

Company Background

The employer is a prominent company that specializes in engineering, construction, and maintenance services across Australia, serving critical infrastructure needs mainly within the resources, energy, and industrial sectors. The company emphasizes safety, innovation, and long-lasting partnerships with both its employees and clients.

Key Responsibilities

• Manage travel and accommodation arrangements, often on short notice and quick turnaround times.
• Process invoices, purchase orders, and operational documentation accurately.
• Handle administrative and operational paperwork supporting both site and office needs.
• Professionally manage incoming phone calls, emails, and general enquiries promptly.
• Provide ongoing administrative assistance to operations and site teams to facilitate daily workflows.
• Support additional operational tasks as necessary to meet organizational demands and deadlines.

Candidate Requirements

• Previous background in operations support, administration, or office coordination.
• Ability to work effectively under pressure with multiple priorities and strict deadlines.
• Experience handling invoicing, data entry, and various administrative tasks.
• Strong organizational skills and keen attention to detail.
• Excellent verbal and written communication skills, comfortable handling phone interactions and stakeholder communication.
• A proactive, team-oriented mindset with adaptability to changing operational priorities.

Benefits and Compensation

• Work schedule from Monday to Friday, promoting a healthy work-life balance with no nights away from home.
• Consistent daily hours from 7:30 AM to 3:30 PM, allowing afternoons off.
• Competitive hourly base rate of $37.86.
• Potential for permanent employment with the client for suitable candidates.

Additional Information

This opportunity is ideal for someone who is dependable, motivated, and ready to contribute to a dynamic operational environment. The employer values diversity and is an Equal Employment Opportunity company welcoming applicants of all backgrounds.