Online Manager - EA

About the Role

Join Woolworths Group as an Online Manager, leading your department by fostering a cooperative and high-achieving team dedicated to delivering excellent customer experiences. You will receive support through the Store Leadership Pathway to enhance your leadership capabilities and department performance, helping you progress your career in retail management or specialize as a department expert. This role offers a chance to develop leadership skills and effectively manage day-to-day operations with a focus on customer service excellence.

Key Responsibilities

• Lead and manage your department end to end, ensuring operations run smoothly to meet customer expectations.
• Oversee order picking to fulfill demand accurately and on time.
• Collaborate with store leadership and team members to maintain a positive and efficient work environment.
• Create a workplace where flexibility and inclusion allow everyone to thrive.

Candidate Profile

• Demonstrated ability to engage colleagues and exemplify customer delight through the Everyday ACTs: Acknowledge, Care, and Thank.
• Commitment to safety by following proper processes to protect both team and customers.
• Strong motivation to support and lead department operations daily.
• Collaborative mindset to achieve team goals and expand personal knowledge.
• Self-awareness of leadership style and ambition to develop as a future leader.
• Understanding of cross-store collaboration to enhance overall shopping experience.
• Curious and eager to build skills and advance professionally.

Work Schedule

The roster includes a shift starting Sunday through Thursday, from 7:00 AM to 8:00 PM.

Employee Experience and Perks

• Access to career growth through the Store Leadership Pathway with learning and development opportunities.
• Flexible work arrangements tailored to individual needs, supporting work-life balance.
• 24/7 access to workplace support via the Sonder App for employees and their families.
• Paid parental leave for primary caregivers along with resources to balance family and work provided by Grace Papers.
• A comprehensive and progressive leave policy that prioritizes personal time and wellbeing.
• Attractive team benefits tied to renowned brands.

About Woolworths Group

As part of Woolworths Group, a diverse team of over 200,000 individuals work united by a shared mission to improve experiences for millions of customers weekly. The company fosters an inclusive and empowering culture that encourages innovation, growth, and meaningful impact.

Diversity and Inclusion

Woolworths Group values diversity, equity, inclusion, and belonging, recognizing these principles as vital to success and innovation. The company is dedicated to creating an environment where everyone can be their genuine selves, contribute uniquely, and achieve their potential.

Application Support

Applicants are encouraged to apply and can request accommodations during the hiring process if needed.