Mason

About The Ritz-Carlton, Doha

Situated on the Arabian Gulf in Doha, The Ritz-Carlton offers guests a distinguished experience blending luxurious accommodations with authentic Qatari hospitality. The resort features 374 elegantly appointed rooms and suites, award-winning dining outlets, world-class spa and fitness facilities, and exclusive amenities including private beaches and meeting venues. With over 24 years of legacy, the property provides an exceptional environment for memorable guest experiences and significant events.

Role Purpose and Environment

We value our team members as essential to our service excellence and invite dedicated individuals to grow their careers within a prestigious global luxury brand. The mason role involves responding promptly to guest maintenance requests while maintaining overall building and facility conditions to the highest standards.

Key Responsibilities

• Address and resolve guest repair requests attentively, ensuring clear communication with guests and customers.
• Conduct routine preventive maintenance on various equipment including kitchen and mechanical room tools by cleaning and lubricating parts.
• Visually inspect tools and machinery for proper condition and functionality.
• Operate shut-off valves for equipment and utilities as necessary.
• Manage maintenance inventory and place orders for required parts and supplies.
• Communicate daily activities and issues across shifts using established methods.
• Demonstrate or acquire knowledge in air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic systems, carpentry, kitchen equipment, and general building maintenance.
• Perform minor repairs including surface preparation, painting, drywall and wood trim fixes, light bulb and air-conditioning filter replacements, and thorough cleanup of work areas.
• Troubleshoot and repair various equipment such as plumbing fixtures, electrical components, extension cords, vacuum cleaners, internet devices, and guestroom amenities.
• Program televisions and support housekeeping and engineering inventory tasks.
• Follow Lockout/Tagout procedures during maintenance work for safety.
• Maintain both interior and exterior landscaping including sprinkler system upkeep.
• Use basic computer skills to manage air handler schedules and temperature controls.
• Adhere to all company policies and safety standards, promptly report hazards or incidents, and maintain professional appearance and confidentiality.
• Welcome guests courteously, anticipate their service needs, and support accessibility requirements.
• Foster positive team relationships for collective success and communicate professionally.
• Physically capable of lifting/moving objects up to 50 pounds unassisted, navigating stairs and ladders, and performing various physical movements as required.
• Perform additional reasonable job tasks as assigned.

Qualifications and Preferred Experience

• High school diploma or equivalent (G.E.D.) is required.
• Some prior experience in general maintenance, painting, and surface preparation is preferred.
• Experience in hospitality engineering or maintenance is advantageous but not mandatory.
• A valid driver's license is mandatory.
• No supervisory experience is required for this position.

Benefits and Development Opportunities

• Competitive compensation package that includes accommodation, flight tickets, transportation, and meals.
• Access to exclusive training and leadership development programs.
• Opportunities for career advancement locally and within Marriott International's global portfolio.
• Recognition and rewards for outstanding service contributions.
• Preferential hotel rates worldwide for employees and their families.
• Dining and wellness discounts available.
• Comprehensive medical insurance coverage.
• Dedicated HR team to support employee well-being and success.

Commitment to Diversity and Inclusion

We are an equal opportunity employer committed to fostering a welcoming and inclusive workplace that celebrates diverse backgrounds and experiences. Our team members' varied talents contribute to our strength, and discrimination on any protected basis is strictly prohibited.

Our Culture and Standards

At The Ritz-Carlton, our culture emphasizes empowerment, creativity, thoughtfulness, and compassion. Employees embody our Gold Standards, including our Employee Promise, Credo, and Service Values, ensuring exceptional guest experiences and a prideful work environment.