Manager Talent Acquisition & Academy

About the Company

Air India SATS Airport Services Private Limited (AISATS) is a major provider of gateway services in India. It is a 50:50 joint venture between Air India Limited, part of the TATA Group, and SATS Ltd., one of the largest air cargo handling companies in the world and a leading airline caterer in Asia. The organisation is driven by its people, whose commitment to smooth operations and customer satisfaction supports its promise of service excellence. For more than ten years, this approach has underpinned the business. Backed by strong knowledge of the aviation ecosystem, AISATS delivers end-to-end ground handling services including passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, as well as cargo services for general, perishable, transshipment, express courier and special cargo.

Location

Kempegowda International Airport, Bengaluru, Karnataka, India.

Role Summary

The Manager Talent Acquisition & Academy will help drive recruitment plans aligned to corporate hiring needs in aviation ground handling. The role centres on managing large-scale hiring through the Academy, with a strong focus on aviation operations recruitment, sourcing effectiveness, and a smooth candidate journey in a fast-moving, compliance-heavy environment. Experience in bulk hiring and corporate aviation recruitment is essential.

Key Responsibilities

• Lead recruitment delivery from start to finish for frontline and support positions, ensuring hiring is both prompt and high quality.
• Find candidates through job portals, aviation institutes, referrals and social media channels.
• Arrange interviews, assessments and selection stages.
• Follow aviation compliance requirements, including background verification and security clearance checks.
• Keep recruitment trackers current and maintain regular hiring-status updates.
• Maintain clear, timely communication with candidates across the recruitment process.
• Partner with hiring managers to understand role needs and provide hiring support.
• Coordinate with external recruitment agencies and vendors for sourcing and compliance activities.
• Assist the Head of Talent Acquisition with reports and stakeholder communication.
• Use ATS and related hiring tools to manage pipelines and post openings.
• Prepare basic recruitment reports and dashboards for internal use.
• Look for ways to improve recruitment workflows and tools.
• Ensure hiring practices comply with labour laws, aviation safety standards and internal policies.
• Encourage inclusive hiring and contribute to diversity initiatives.
• Provide candidates with accurate, ethical and detailed counselling.
• Manage inbound and outbound communication through walk-ins, calls and email.
• Follow up quickly to convert selected candidates into confirmed enrolments.
• Work toward individual enrolment targets.
• Handle escalated queries with professionalism, empathy and a solution-focused approach.
• Plan and execute outreach, marketing and promotional activities.
• Visit market locations to understand competition and identify effective practices.
• Support recruitment drives, seminars and promotional events.
• Coordinate with colleges, training institutes and education consultants to maximise participation in outreach programmes.
• Deliver presentations and seminars to large groups of prospective candidates.

Qualifications and Experience

• A bachelor’s degree in Human Resources, Business Administration or a related discipline is required.
• 5 to 7 years of experience in talent acquisition, ideally in high-volume or operational hiring environments.
• Exposure to aviation, logistics or similar sectors will be an added advantage.
• Knowledge of recruitment compliance and security clearance processes is preferred.

Skills and Competencies

• Strong candidate sourcing and engagement abilities.
• Working knowledge of ATS platforms and job boards.
• Effective communication and stakeholder coordination.
• High attention to detail with strong planning and coordination skills.
• Ability to perform well in a fast-paced operational setting.

Additional Information

This is a full-time onsite position based in Bengaluru. The role combines recruitment execution, counselling, outreach and academy enrolment responsibilities within a compliance-driven aviation environment.