Head Baker

About Shangri-La Singapore

Shangri-La Singapore is renowned for its warm, family-oriented culture where genuine care and mutual respect form the foundation of the workplace. Nestled on 15 acres of serene greenery near Orchard Road, this sophisticated urban retreat offers 792 luxurious guestrooms and suites, including family-themed rooms with dedicated amenities. The hotel emphasizes providing excellent benefits, a calm and sincere work environment, and recognition of employee efforts to maintain a good work-life balance.

Key Responsibilities

• Lead and manage all aspects of bakery operations, ensuring uniform quality and production standards.
• Coordinate daily bakery production across hotel dining outlets, banquet services, events, and in-room dining.
• Create and launch innovative breads, pastries, and baked goods to elevate guest experience.
• Oversee, mentor, and train bakery staff to uphold high performance and efficiency levels.
• Ensure all bakery products conform to Shangri-La's quality, presentation, and brand guidelines.
• Control food and labor costs while minimizing waste to meet budgetary targets and enhance operational efficiency.
• Maintain strict adherence to food safety, hygiene, sanitation, and HACCP protocols.
• Manage inventory processes including stock rotation, procurement, and supplier relations to guarantee smooth operations.
• Collaborate closely with Executive Pastry Chef, Executive Chef, and Culinary and Food & Beverage teams to support promotional activities and special events.
• Ensure proper maintenance of bakery equipment and uphold workplace health and safety standards.

Qualifications and Experience

• Diploma, certificate, or professional credential in Baking, Pastry Arts, Culinary Arts, or related disciplines.
• A minimum of 10 years experience in bakery operations with at least 4 years in supervisory or leadership roles.
• Extensive understanding of artisan bread crafting, pastry making, viennoiserie, and modern baking methods.
• Demonstrated leadership skills to inspire and develop bakery teams in high-paced environments.
• Strong organizational, planning, and time management capabilities.
• Sound knowledge of food safety legislation, HACCP requirements, and sanitation standards.
• Innovative and quality-driven mindset passionate about product development excellence.
• Willingness to work flexible hours including weekends and public holidays.