Guidance Officer

About the Role

Join Children's Aid Limited as a Guidance Officer at Melrose Home, a 24-hour residential care facility dedicated to supporting children and youth aged 7 to 21 years. This role entails working on a rotating shift basis throughout the week, including weekends and public holidays, providing crucial supervision and support to residents to help them grow, heal, and achieve brighter futures.

Work Schedule

• Five-day workweek with two rotational rest days.
• Shift options include AM (7:00am–4:00pm) and predominantly PM (1:00pm–10:00pm).

Key Responsibilities

• Oversee daily supervision and caring responsibilities for approximately 10 to 15 residents.
• Assist Unit Leaders in designing and delivering programs covering biopsychosocial, educational, and life-skills development to empower independent living.
• Foster appropriate social behaviours in residents while respecting personal rights through consistent behaviour management practices.
• Support adherence to Home routines and behavioural expectations promoting respectful interactions.
• Build trustful relationships encouraging emotional and personal growth.
• Manage behavioural challenges professionally using trauma-informed approaches.
• Encourage and guide residents in personal development and motivation.
• Promote cleanliness and personal hygiene in the living environment.
• Attend to residents’ health and medical needs responsibly.
• Ensure safety and respond properly to emergencies and crises.
• Support academic progress and facilitate growth-oriented activities.
• Collaborate with caseworkers and multidisciplinary teams to implement integrated care plans and document resident progress.
• Perform additional duties as assigned by leadership.

Candidate Requirements

• Minimum qualification of N/O Level or its equivalent.
• Flexibility to work rotating shifts, including weekends and public holidays.
• Prior experience with children or youth is preferred but not required; passion for supporting this demographic is essential.
• Demonstrated adaptability, resilience, and eagerness for ongoing learning.
• Emotional maturity, patience, and ability to establish positive yet professional relationships.

Additional Information

Only shortlisted applicants will be contacted for further steps.