Front Office Receptionist

About Clay by Lingaraj Granites

Clay by Lingaraj Granites is a premier showroom in Bhubaneswar specializing in home decor and renovation. We offer top-tier Italian marble, granites, tiles, bath ware, stones, lighting solutions, wooden flooring, modular kitchens, decorative paints, louvers, and veneers. Our carefully curated products are well known for their quality and longevity. Clients benefit from the guidance and expertise of our team, who assist in selecting materials tailored to personal style and lifestyle. Our mission centers on excellence, innovation, and ensuring customer contentment, making us a reliable partner for renovation and new construction projects. We strive to inspire our clients to design beautiful and practical living spaces.

Role Summary - Front Office Receptionist

This full-time, on-site position is based in our Bhubaneswar showroom. The receptionist is the first point of contact, responsible for greeting visitors and creating a courteous and professional atmosphere. Key duties involve answering incoming calls, responding to customer queries, directing visitors to appropriate personnel or departments, and keeping accurate visitor logs. Additionally, the receptionist handles appointment bookings, assists with basic administrative responsibilities, and collaborates closely with sales and operations teams to ensure the front office runs efficiently. The role demands constant engagement with customers and a commitment to providing prompt and respectful service.

Required Qualifications and Skills

• Proven experience in customer service and front office roles, demonstrating strong interpersonal skills.
• Competency in receptionist tasks such as greeting visitors, maintaining records, and managing appointment schedules.
• Excellent telephone manners combined with clear and courteous communication abilities.
• Basic proficiency with computers, including email, Microsoft Office suite, and appointment management software.
• Strong organizational capabilities, meticulous attention to detail, and skill in handling multiple concurrent inquiries.
• Prior exposure to showroom, retail, or hospitality industries is advantageous.
• Fluency in English and regional languages to effectively interact with diverse clientele.
• Minimum educational qualification of a high school diploma or equivalent; further training in office administration or customer service is a plus.