Front Desk Receptionist

Job Overview

We are looking for a Front Desk Receptionist to join a local resort team in Maryville, TN, offering an hourly rate of $16. This role is ideal for individuals passionate about delivering excellent customer service in a dynamic, fast-paced setting.

Key Responsibilities

• Greet guests warmly and assist with their check-in and check-out processes.
• Manage reservations and coordinate scheduling efficiently.
• Handle inbound phone calls and manage computer-based tasks, familiarity with Google Sheets is advantageous.
• Accurately process payments and maintain a professional front desk environment.
• Perform various administrative duties as assigned to support smooth operations.

Candidate Qualifications

• Strong customer service orientation with excellent communication abilities.
• Capable of multitasking and maintaining organizational order in a busy environment.
• Comfort with basic computer functions and operations.
• Availability to work on weekends is mandatory.

Work Schedule

• Full-time position with shifts from 10 AM to 8:30 PM or 12 PM to 8:30 PM.
• Weekend availability required.
• Opportunities for overtime work are available.

Employee Benefits

• Vacation pay accrual
• Medical insurance coverage
• 401(k) retirement plan participation
• Bonuses for employee referrals