Front Desk Receptionist

About Gala Furniture World

Gala Furniture World is an established and expanding brand in the furniture industry, known for its professional work culture and commitment to excellent customer service.

Role Overview

We are seeking a Front Desk Receptionist who is personable, well-presented, and capable of delivering superior customer interactions. This role serves as the primary point of contact for visitors and walk-in customers, requiring strong communication and customer service skills alongside administrative capabilities.

Key Responsibilities

• Greet customers warmly and assist them in a courteous and professional manner.
• Act as the initial contact person for all walk-in visitors and customers.
• Respond to customer questions politely, providing accurate details on products and services.
• Manage incoming phone calls and emails, redirecting them appropriately.
• Coordinate closely with sales and showroom staff to facilitate seamless customer service.
• Maintain accurate visitor logs and appointment schedules as needed.
• Ensure the reception area remains tidy, organized, and welcoming at all times.
• Perform basic clerical duties such as documentation and office coordination.
• Foster positive customer relationships through exceptional service delivery.
• Represent the company professionally with confidence and courtesy.

Candidate Profile

• Preferably a graduate or holding an equivalent qualification.
• Experience in receptionist, front desk, or customer service roles is beneficial.
• Proficient communication skills in English, Kannada, and/or Hindi.
• Friendly demeanor with a customer-centric approach.
• Strong interpersonal and problem-solving abilities.
• Basic knowledge of computers, including MS Office and email usage.
• Neat appearance with a positive and professional attitude.
• Aptitude for multitasking and maintaining efficiency in a dynamic setting.

Compensation and Benefits

• Monthly salary ranging from ₹20,000 to ₹25,000, dependent on experience and performance.
• Supportive work environment encouraging professional growth.
• Opportunities for career development within a thriving furniture enterprise.
• A collegial team culture valuing professionalism and customer satisfaction.

Additional Information

Type of employment: Full-time. Immediate joining is preferred.

If you are enthusiastic about providing top-quality customer service and want to be the welcoming presence at Gala Furniture World, please consider applying.