Food & Beverage Attendant

About Mövenpick Hotel Wellington

Mövenpick Hotel Wellington is a prestigious 5-star establishment located in the vibrant core of New Zealand's capital city, showcasing remarkable waterfront vistas and premium facilities. The hotel is recognized for delivering memorable guest experiences.

Role Overview

As a Food and Beverage Attendant, you will play a vital role in creating exceptional dining moments for our guests. Your warm personality, precision, and enthusiasm for excellent service will contribute to an inviting dining environment.

Key Responsibilities

• Warmly welcome guests upon arrival with professionalism
• Accurately take and process food and beverage orders
• Promptly serve meals and drinks to tables
• Clear and reset tables while maintaining a clean dining space
• Address guest inquiries, requests, and complaints courteously
• Handle payments via POS systems, managing cash and card transactions
• Keep service stations replenished and orderly
• Adhere strictly to hygiene, safety, and food handling regulations
• Collaborate effectively with team members
• Set up and dismantle service areas as required
• Communicate dietary restrictions and guest concerns to kitchen staff
• Complete daily cleaning routines and closing checklists

This position requires flexibility, with a rotating 7-day roster including early starts from 6:00am and late finishes. The role is part-time with a minimum of 12 hours per week.

Qualifications and Requirements

• Previous experience in food and beverage, barista, bar, or hotel service is preferred but not mandatory
• Possess a friendly and professional demeanor passionate about hospitality and outstanding guest service
• Comfortable with operating coffee machines or bar equipment; training will be provided
• Ability to work well in a fast-paced, dynamic team environment
• Strong communication and time management capabilities
• Physically able to stand for prolonged periods and handle light trays or equipment
• Availability for a rotating 7-day roster with early morning or late evening shifts
• Knowledge of fundamental food safety and hygiene practices
• Must hold NZ citizenship, permanent residency, or a valid work visa/permit; visa sponsorship unavailable

Additional Information and Benefits

• Access to Accor Academy for professional growth via "Learn your Way" program
• Complimentary staff meals during shifts
• Exclusive Accor Heartist benefits, including discounted food, beverage, and global accommodation
• Accor Parental Leave Scheme supporting all life stages
• Staff celebration events and recognition for tenure
• Refer-a-friend bonus scheme
• Provided and laundered uniforms
• Employee Assistance Program support available

Diversity and Inclusion

Mövenpick Wellington values diversity and inclusion, aspiring to attract, hire, and promote varied talents across the organization.

Our Commitment

Joining Accor offers more than just a role; it provides a welcoming culture encouraging personal growth and daily learning, helping employees create meaningful work experiences while exploring exciting career paths within the global hospitality group.