Dispatch Agent (Operations) - Full Time

About Swissport

Swissport is a renowned global leader in providing ground and air cargo services, committed to offering efficient and dependable solutions for airlines and airports worldwide.

Role Overview

As a Dispatch Agent at Swissport based at Dublin Airport, you will play a crucial role in managing cargo movements and ensuring that shipments are dispatched accurately and on schedule to their destinations.

Key Responsibilities

• Prepare essential documentation for flight crews such as flight plans, load sheets, and fuel data.
• Accurately communicate aircraft fuel and load information to flight crews and load control, maintaining safety and operational compliance.
• Coordinate with ground crew, flight operations, and airport officials to ensure proper aircraft loading according to specifications and operational guidelines.
• Effectively prioritize tasks and oversee aircraft turnaround from arrival through departure, ensuring operational efficiency and schedule adherence.
• Operate aerobridges and aircraft stand guidance systems safely to facilitate passenger boarding and disembarkation.
• Drive various airside vehicles including cars, vans, and minibuses, strictly following airport regulations and safety protocols.
• Perform aircraft weight and balance calculations as required, ensuring all safety and operational standards are met.

Required Qualifications and Skills

• Previous experience in aircraft ground operations, ramp handling, or related roles is beneficial.
• Understanding of aircraft loading processes, weight and balance computations, and aviation safety standards.
• Strong communication abilities to interact effectively with diverse stakeholders.
• Excellent organizational and multitasking skills in a dynamic, fast-paced environment.
• Flexibility to work varied shifts including mornings, evenings, weekends, and holidays as operational needs dictate.
• Possession of a valid full European manual driving license and capability to operate airside vehicles following airport safety rules.

Benefits

• Access to Employee Assistance Programs and wellness activities.
• Comprehensive training and opportunities for skill development.
• Complimentary on-site parking during working hours.
• Retirement savings plan offering employer contributions.
• Potential for career growth within the aviation sector.