Data Entry Technician

Role Overview

As a Data Entry Technician at RoShay Services, you will be tasked with managing and updating databases, specifically handling customer and account records.

Key Responsibilities

Your main duties include ensuring the precision and completeness of entered data, maintaining the accuracy and integrity of information through careful updates.

Qualifications and Skills

• Possess a High School Diploma or GED.
• Have a minimum of one year experience in customer service roles.
• Demonstrate strong attention to detail and organizational abilities.
• Possess fundamental computer skills.

Additional Requirements

• Successfully pass background verification processes.
• Be able to work regular standard hours; any overtime work requires prior authorization.

Context

This role supports a federal agency's strategic transformation aimed at enhancing regional transit services by focusing on modernization, efficiency, and improving customer satisfaction.