ജോലി വിവരണം

About the company

The organization is a healthcare technology company focused on improving digital healthcare experiences through analytics-led solutions. It works with healthcare clients to turn data into actionable insight that can strengthen patient engagement, improve outcomes, and make operations more efficient. The company emphasizes quality, integrity, diversity, inclusion, and ongoing learning.

About the role

This is a mid-level analytics role for someone who wants to build deeper expertise where marketing technology meets healthcare business results. The position centers on product and web analytics for healthcare organizations, with a strong emphasis on digital experience improvement. You will be part of a cross-functional consulting team, using data to guide decisions, improve digital journeys, and support measurable business outcomes. The ideal candidate is hands-on with Adobe Customer Journey Analytics and has a strong curiosity for understanding the reasons behind trends, not just reporting them.

What you'll do

Set up, configure, and maintain tracking across healthcare websites and mobile apps so key journey data is captured correctly.
Support Adobe CJA work by configuring data views, creating workspace projects, and resolving data mismatches.
Partner with engineering teams to deploy and validate tags and scripts through tools such as Freshpaint or Tealium, while keeping data collection HIPAA-compliant.
Create and manage tracking plans, including naming conventions for events and standards for data structure.
Prepare client-facing deliverables such as performance reports and solution documents.
Examine web and product analytics to uncover behavior patterns, conversion trends, and optimization opportunities.
Build dashboards, insights, and recurring reports using tools such as GA4, Heap, and Adobe CJA in a way that is useful for healthcare audiences.
Work with large datasets by querying, cleaning, and transforming data in SQL, R, or Python to support deeper analysis.
Handle individual workstreams within larger enterprise projects and keep stakeholders informed on progress, blockers, and risks.
Present findings and recommendations in client meetings in a way that works for different audiences.
Teach clients analytics best practices, data interpretation, and how to use insights to grow the business.
Review client requests to identify the real business need, along with risks or potential opportunities.
Keep current on healthcare analytics, privacy, and compliance trends to continue building expertise.
Take on other related duties that support the team and client outcomes.

What we're looking for

At least 2 years of experience in digital analytics, technical consulting, or a related area.
Practical experience with Adobe Customer Journey Analytics, including implementation, workspace analysis, and configuration.
Strong ability to analyze, clean, transform, and interpret data.
Bachelor’s degree or equivalent experience in Computer Science, MIS, Data Science, or a similar field.
Must be legally authorized to work in the United States.
Experience with tag management tools such as Freshpaint or Tealium is preferred.
Familiarity with visualization tools like Looker Studio, Tableau, or Power BI is preferred.
Advanced SQL skills, including complex querying and database optimization.
Experience using R and/or Python for analysis is preferred.
Relevant certifications, such as Adobe CJA Business Practitioner, are encouraged.
Understanding of healthcare data challenges and HIPAA compliance is a plus.

Benefits and perks

Competitive compensation and a comprehensive health benefits package.
Flexible work setup with fully remote, hybrid, and in-office options.
Opportunities for learning, development, and certifications.
A collaborative workplace that values inclusion and diversity.
Paid time off and holidays for better work-life balance.
Access to modern tools and technology for both remote and on-site work.
Participation in conferences and training programs.

Equal opportunity

The employer is committed to providing equal employment opportunities and maintaining an inclusive workplace. Hiring decisions are made without discrimination based on race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or any other protected status. The company also participates in E-Verify and supports fair opportunities for all qualified applicants.

Data Analyst II