Customer Support Executive

About WMart Infocom

WMart.co.in aims to be the world's most customer-focused company, offering a platform where customers can find and purchase nearly anything online.

Job Responsibilities

• Respond to customer inquiries through calls, chat, and email platforms.
• Efficiently resolve customer complaints and issues while maintaining professionalism.
• Keep precise and up-to-date documentation of customer interactions and transactions.
• Collaborate with different internal departments to address and solve customer problems.
• Strive to maintain and increase customer satisfaction levels.

Candidate Requirements

• Proficient communication skills in both English and Hindi.
• Fundamental computer literacy.
• Previous experience working in customer support roles.
• Capability to perform effectively within a dynamic, fast-moving work environment.
• Demonstrates problem-solving skills and eagerness to learn new concepts.

Additional Details

Location: WMart Infocom, F-517, 4th Floor, F-Block, Sobo Center, South Bopal, Ahmedabad - 380058

Interested applicants should send their updated CV via WhatsApp to 7600442400. For further information, contact Mr. Divyesh (HR Executive) on WhatsApp at the same number.