Customer Support Agent

About the Role

Located at Government Services Center in Oud Mehta, Dubai, this position seeks a motivated Tele Sales Representative to join our team. The role involves making sales calls, closing deals, and fostering strong relationships with customers.

Key Responsibilities

• Reach out to prospective customers to present products or services using prepared scripts.
• Provide clear answers to customer inquiries about products and company-related questions.
• Interact by asking targeted questions to understand customer needs and successfully close sales.
• Maintain and update customer records within the database accurately.
• Process orders carefully and efficiently.
• Exceed sales targets and support ongoing future sales opportunities.

Requirements and Skills

• Quickly grasp knowledge about products and services to effectively explain them to prospects.
• Proficient communication in English with strong interpersonal capabilities.
• Remain calm under pressure and handle rejection professionally.
• Demonstrate excellent negotiation aptitude to resolve complaints and overcome objections.

Working Details

• Working days: Monday through Saturday
• Shift timings: 9:30 AM to 6:30 PM