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Customer Service Associate
Mumbai, Maharashtra, India · മുഴുവൻ സമയവും
അപേക്ഷിക്കുന്ന ആദ്യയാളാകൂ
- അനുഭവം
- ഏതെങ്കിലും
- ശമ്പളം
- INR 15,000 – INR 31,000 / month
- ഓപ്പണിംഗുകൾ
- 1
- പോസ്റ്റ് ചെയ്തു
- 1 മണിക്കൂർ മുമ്പ്
- പ്രവർത്തന രീതി
- ഓഫീസിൽ
- യോഗ്യത
- Enthusiastic candidates passionate about delivering excellent customer service are invited to apply.
- പുനരാരംഭിക്കുക
- അപേക്ഷിക്കാൻ നിർബന്ധം
നിങ്ങൾ എവിടെ ജോലി ചെയ്യും
ജോലി വിവരണം
Job Overview
Fast And Direct Services is seeking a proactive and customer-oriented Customer Service Associate to deliver outstanding support and ensure customer satisfaction. This role involves addressing customer questions, resolving problems promptly, and maintaining a pleasant communication style.
Primary Duties
- Interact with customers through various channels such as phone, email, chat, or face-to-face meetings to answer inquiries.
- Address and resolve any customer complaints by offering suitable solutions.
- Maintain professionalism and politeness during all customer communications.
- Document all customer interactions and update records accurately in the CRM platform.
- Refer complex issues to higher-level teams when necessary for resolution.
- Provide clear and precise details regarding company products, services, and policies.
- Conduct follow-ups with customers to confirm that their concerns have been satisfactorily addressed.
Required Qualifications and Eligibility
Individuals passionate about customer service and effective communication can apply. The company invites applicants who are ready to engage with clients and resolve their issues efficiently.
Compensation Details
The monthly salary offered ranges from 15000 to 31000 INR based on experience and performance.