Content Operations Coordinator

About the Team

You will be part of the International Growth team, which supports high-potential clients in scaling their businesses across global markets, primarily focusing on the APAC region with team members spread across Japan, Singapore, India, and China. The team provides strategic advice on market entry and cross-border expansion.

Role Overview

This position centers on internal marketing and communication support designed to facilitate knowledge sharing, resource organization, and enablement across multiple teams and markets worldwide.

Key Responsibilities

• Lead and manage internal communications by curating, editing, and distributing a monthly global newsletter to nearly 3,000 internal stakeholders.
• Create compelling, structured content for newsletters with thoughtful editorial judgment.
• Collect updates and materials from cross-functional teams across the APAC region and global hubs.
• Oversee the Export Hub, a centralized repository for resources and content, ensuring it is well-maintained and up-to-date.
• Organize and keep documentation, presentation decks, and enablement resources current and accessible.
• Leverage modern AI tools to optimize content workflows including newsletter production and hub management.
• Draft, revise, and review marketing materials, presentation narratives, and articles for both internal and external audiences.
• Use AI technologies to translate presentation decks into English, ensuring cultural relevance, high-quality native-level expression, and polished formatting.
• Provide support for recurring monthly tasks, administrative processes, and operational needs.
• Assist in communication campaigns that promote new regional tools, features, or service rollouts.

Qualifications and Skills

• Possess between 1 and 3+ years of experience in marketing content creation, digital newsletters, or communication roles within tech, corporate, or agency environments.
• Demonstrate native or near-native English verbal and written skills for effective content editing and refinement.
• Exhibit strong digital proficiency and an eagerness to master AI-assisted tools for efficient content generation and distribution.
• Show excellent editorial judgment to ensure materials are visually appealing, clean, and professional.
• Be comfortable working with cross-cultural teams spread across various APAC markets.