Community Management Analyst

About the Role

Fundación Hogar de Cristo invites applications for the position of Community Management Analyst under the framework of law N° 21.015, which encourages the employment inclusion of persons with disabilities. The role focuses on processing and analyzing both qualitative and quantitative data to generate reports, dashboards, and inputs that aid decision-making.

Key Responsibilities

• Develop and implement evaluation tools to generate insights and foster continuous improvement.
• Contribute to project design by providing methodologies, innovation, and systematization of best practices and lessons learned.
• Track and monitor management indicators defined by the Community Directorate, identifying deviations and recommending improvements.
• Manage and utilize institutional digital tools such as CRM, Power BI, digital libraries, and dashboards, ensuring data quality, integrity, and regular updates.

Requirements

• Academic background in Engineering, Integral Design, Administration, or related fields.
• Knowledge of social innovation, instrument design, data analysis, and advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with CRM systems and digital platforms.

Additional Details

• Schedule: Exempt from standard work hour limitations as per Article 2, subsection 2.
• Location: Estación Central, Santiago Metropolitan Region.
• Work Mode: Remote/telework.
• Contract Type: Fixed-term with possibility of permanent employment.

About Fundación Hogar de Cristo

As the largest charity foundation in Chile recognized for efforts to reduce social exclusion, Hogar de Cristo is ranked among the best workplaces in Chile by the Great Place to Work® international survey of 2025. Join this impactful team and contribute to meaningful social change.