Communications & Content Specialist

About the Department

The Colorado Department of Revenue (CDOR) is committed to being a reliable partner for every Coloradan by guiding them through government complexities to help them thrive. The department operates with core values including service, teamwork, accountability, integrity, and respect. Its vision emphasizes empowering businesses and individuals by delivering excellent customer service, fostering innovation, and promoting collaboration. CDOR appreciates diversity and supports an equitable, inclusive culture, considering diversity a catalyst for innovation.

Employee Benefits

• PERA retirement benefits encompassing Defined Benefit and Defined Contribution Plans, along with 401K and 457 plans
• Coverage options for medical, dental, and vision insurance
• Automatic short-term and optional long-term disability insurance
• Life and accidental death and dismemberment insurance
• Flexible Spending Accounts (FSAs)
• Job protection through Family Medical Leave Act (FMLA) and Colorado’s Paid Family Medical Leave (PFML)
• 11 paid holidays annually and accrued leave for vacation and sickness
• Access to discounts via the State of Colorado's Work-Life Employment Discount Program

Job Overview

This role involves leveraging strategic communications to affect millions in Colorado positively, serving as the brand advocate and primary voice for the Division of Motor Vehicles. The Communications and Content Specialist will lead public relations, media management, employee engagement initiatives, high-profile campaign launches, news media relations, and digital content production. This position requires creativity, collaborative team spirit, keen attention to details, and a passion for clear, effective communication.

Key Responsibilities

• Lead and assess comprehensive strategic communication programs, including PR and marketing activities for the Division
• Manage media relations by responding to inquiries, coordinating spokesperson appearances, developing key messages, and guiding press responses for notable events
• Produce and edit various public-facing materials such as press releases, fact sheets, presentations, and official reports including annual publications
• Collaborate on website development and oversee social media strategy and content scheduling for the Division
• Design and implement internal communication strategies to keep all departments aligned and informed
• Develop communication plans to support new legislation, policy changes, and significant project rollouts
• Engage with partners and county stakeholders through weekly updates and manage requests for external communications
• Advise on customer interaction strategies especially handling complex or dissatisfied public inquiries to standardize responses
• Provide leadership with regular reports and strategic advice ensuring alignment between divisions and the Department of Revenue’s Communications Director

Residency and Employment Conditions

Candidates must be residents of Colorado when applying. Employees hold public trust roles requiring high integrity, honesty, and maintaining public confidence. Compliance with state income tax filing and payment obligations is mandatory. Final appointment depends on background checks and reference verification. Drivers using state vehicles must maintain valid licenses and good driving records. Motor vehicle records will be reviewed for applicable workers.

Minimum Qualifications

Applicants must have at least six years of relevant experience in journalism, public relations, or press release writing, or a combination of education in Journalism, English, Public Relations, or Digital Media with equivalent professional experience totaling six years.

Preferred Skills

• Media relations, press outreach, public affairs, or governmental communication experience
• Advanced writing skills in journalism, corporate communications, or feature writing
• Additional professional experience in journalism or public relations
• Proficiency using tools like Canva, Drupal, Constant Contact, and Google Suite

Application and Screening Process

Applicants must provide detailed descriptions of professional experience; resumes and cover letters do not replace the official application. Employment history should be thorough and accurate. The eligibility list from this vacancy can be used to fill future positions.

Equity, Diversity, and Inclusion

The State of Colorado is committed to creating an inclusive, equitable workplace that values diversity and hires on merit and fitness without discrimination on any protected basis. Disability accommodations are provided throughout recruitment and employment.