Civil Enforcement Officer

Overview

Wychavon District Council, part of Malvern Hills and Wychavon Districts, invites applications for a Civil Enforcement Officer to join their team. This permanent role involves a 37-hour workweek with weekend and bank holiday shifts on a rotating schedule. The position focuses on managing parking enforcement across the district and its off-street car parks.

Key Responsibilities

• Issue penalty charge notices to vehicles violating Traffic Regulation Orders in on-street and off-street parking locations.
• Conduct patrols mainly on foot, moving between sites to ensure effective coverage.
• Monitor traffic flow in local areas to help maintain orderly parking and movement.
• Perform ticket machine inspections and assist community members with parking services.
• Operate across multiple shifts, including weekends and holidays, on a flexible rota basis.

Candidate Profile

• Possess a solid educational background, including qualifications in English and Mathematics.
• Exhibit strong motivation and excellent interpersonal skills to confidently and calmly manage sensitive or confrontational encounters professionally.
• Demonstrate effective communication abilities and the capacity to work independently.
• Have access to a vehicle insured for business use to patrol the district and surrounding villages.
• Be prepared to spend extended periods outdoors in all weather conditions, walking for seven or more hours daily.
• Be flexible to work various shifts, including weekends and bank holidays.
• Show willingness to undertake additional duties and support other local areas when necessary.
• Bring experience from similar roles or backgrounds such as customer service, retail, or hospitality.

Benefits Offered

• Attractive pension scheme with employer contributions.
• Generous annual leave entitlement with the option to purchase more leave if desired.
• Access to a committed training program and opportunities for professional development.
• Onsite nursery facility offering a 20% staff discount.
• Discounted gym and swimming memberships.
• Comprehensive health and wellbeing support, including a free Employee Assistance program with counseling services.
• Cycle to Work scheme participation.
• Employee discounts including partnerships with companies like EE and Kaarp discount schemes.

Additional Information

Applicants should consider that working outdoors in varying weather conditions and walking long distances is an essential aspect of this role. The closing date for applications is Sunday, 16 August 2026, with interviews scheduled for Friday, 28 August 2026. Please note the possibility of an earlier closure and interview depending on application volume.

For queries about the position, contact Laura Taylor at 01386 565243.