Change Control & Change Management Specialist

About the Role

Join Capgemini Engineering, a global leader in engineering services, where a diverse team of engineers and technology experts drive innovation across various industries from autonomous vehicles to robotics. This role, based in Coimbatore, offers the opportunity to impact quality management and compliance systems on a global scale.

Key Responsibilities

• Design, develop, configure, and maintain TrackWise applications including workflows and system configurations to comply with business and regulatory needs.
• Collaborate with business stakeholders, quality assurance teams, and technical departments to gather requirements and translate them into scalable TrackWise solutions.
• Customize TrackWise elements such as forms, workflows, and reports to enhance system usability and compliance.
• Support Quality Management System (QMS) processes including CAPA, Change Control, Deviations, and Audit Management through application support and integration.
• Execute system enhancements, resolve defects, and optimize performance.
• Engage in system data migration, interfaces integration, and upgrades activities.
• Lead unit testing and assist with User Acceptance Testing (UAT) to ensure solution quality.
• Provide production environment support and adhere to service level agreements when managing incidents.
• Document technical procedures thoroughly and actively participate in knowledge exchange initiatives.

Experience and Skills Requirements

• Minimum 4 years of hands-on experience with TrackWise application development, configuration, and support.
• Strong understanding of Quality Management Systems including CAPA, Change Control, Deviations, and Audit processes.
• Proficiency in SQL and solid grasp of database management concepts.
• Familiarity with application integration and interfacing systems.
• Excellent analytical, troubleshooting, and problem-solving capabilities.
• Effective communication skills with experience managing diverse stakeholders.
• Bachelor’s degree in Computer Science, Engineering, IT, or a related discipline.

Work Environment and Benefits

• Enjoy flexible work arrangements to promote a balanced lifestyle.
• Thrive in an inclusive culture that fosters diversity, learning, and innovation.
• Access a variety of continuous professional development programs including certifications and training in emerging technologies and industry trends.

About Capgemini Engineering

As a forefront leader in engineering and R&D services, Capgemini Engineering combines the expertise of engineers, scientists, and architects globally. We empower the most innovative companies to accelerate their digital transformation and unlock new potentials in their sectors.