Branch Manager

Role overview

This is a hands-on branch leadership position in a quick service restaurant environment. You will be responsible for the day-to-day running of the branch, with full ownership of the team, stock, and cash performance. The role is built around three essentials: accurate cash balancing, complete stock control, and smart roster planning so the floor is always properly staffed.

What you will do

• Take charge of the entire branch operation, including people, product, and overall performance.
• Create and maintain staff schedules so the right number of employees are on duty at the right times.
• Place stock orders, inspect deliveries, and ensure inventory is managed to avoid shortages and waste.
• Count cash, complete reconciliations, and bank takings every day.
• Drive results on speed of service, food quality, and waste reduction.
• Resolve customer concerns directly and lead by example for the rest of the team.

Requirements

• O'Levels or equivalent school-level qualification.
• At least 2 years of team management experience in a quick service restaurant or fast food setting.
• Solid background in cash handling, daily banking, and till reconciliation.
• Practical experience with stock control and inventory management.
• Experience preparing staff rosters and adjusting schedules based on business needs.
• A leadership style that is firm, fair, and respected by previous team members.
• Availability to work weekends, evenings, and public holidays.
• Ability to reliably travel to the branch.

What the employer offers

• A genuine management position with full responsibility for a branch.
• The chance to work with a team that will challenge and develop your skills.
• Clear career growth, with Branch Manager seen as a key step in the company.
• Guidance and support from a manager who has personally done the role before.

About the company

The company began with a single store in Stellenbosch in 1997, built on quality food and strong energy. It has since grown to more than 500 stores across several African countries. Growth continues to be driven by technology, including smart use of AI, along with people who bring fresh ideas. Employees at every level help shape the future of the brand.