Account Manager

Job Overview

We are seeking an energetic and results-oriented Account Manager to nurture and expand key customer accounts within Queensland. The position emphasizes cultivating enduring relationships, identifying new business possibilities, broadening current accounts via cross-selling and value-driven selling approaches, and promoting consistent revenue growth. The role requires collaboration with internal teams to achieve commercial goals while keeping a dynamic sales pipeline and accurate CRM records.

Key Duties

• Manage and expand gold, silver, and bronze tier accounts in the designated region.
• Foster long-term relationships with clients through frequent on-site visits.
• Prospect and onboard new customers to broaden the Queensland market base.
• Develop strategic account plans aimed at boosting sales, profitability, and customer loyalty.
• Implement strategies including cross-selling, basket selling, and value-based pricing models.
• Prepare and provide quotations, respond to requests for quotation (RFQs), and negotiate commercial contracts.
• Assess customer potential and convert leads into profitable ventures.
• Maintain a lively sales pipeline and update the CRM system meticulously.
• Work jointly with internal departments to ensure top-notch customer service.
• Stay informed of market developments, competitor moves, and new market opportunities.

Candidate Profile

• Possess 3 to over 7 years of experience in B2B sales or account management.
• Preferably hold tertiary qualifications in Business, Engineering, Science, Sales, or related areas; technical expertise in chemistry, chemical engineering, industrial sectors, agriculture, mining, or Oil & Gas is highly valued.
• Demonstrate a track record of managing key accounts and generating new business pipelines.
• Experience selling specialty chemicals and raw materials across sectors such as Agriculture, Industry, Water Treatment, Mining, and Oil & Gas.
• Exhibit a proactive, customer-centric mindset with strong problem-solving capabilities and a passion for driving sales results.
• Strong skills in commercial negotiation and relationship management.
• Able to operate autonomously as well as across departments to meet strategic objectives.
• Experienced in handling quotations, tenders, pricing, and RFQs.
• Proficient in preparing monthly sales forecasts and managing opportunity pipelines.
• Willingness to travel frequently throughout Queensland.
• Familiar with CRM platforms such as Salesforce, SAP CRM, or equivalents.
• Excellent communication and stakeholder engagement abilities.
• Recent graduates with relevant industry experience and a strong sales aptitude are also encouraged to apply.