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About Sofitel Dubai The Palm
Experience the signature hospitality at Sofitel Dubai The Palm, a luxurious five-star resort situated on the East Crescent of Palm Jumeirah, Dubai. This beachfront resort offers a tranquil retreat amid lush greenery by the Arabian Gulf, yet remains close to Dubai's dynamic city center. Featuring elegant French-inspired décor, the resort invites guests to relax and enjoy an exceptional stay in an environment "Where life lives." Facilities include 360 contemporary rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, a Sofitel Spa with L’Occitane products, Fitness Centre, Kids Club, and diverse dining options through 7 restaurants, 5 bars, and lounges.
Key Responsibilities
- Have comprehensive knowledge of all food and beverage offerings on the menu.
- Prepare the outlet for service by completing mise-en-place, table setups and resets, light cleaning, and other assigned preparations.
- Take guest orders for food and beverages, aiming to upsell when appropriate.
- Operate the outlet's point-of-sales system as required.
- Ensure accurate recording of all sales and follow correct procedures for order adjustments, voids, or corrections.
- Serve meals and drinks in accordance with the resort’s established service standards.
- Clear tables and transport used dishes to the dishwashing area promptly.
- Perform opening and closing duties as assigned by management.
- Accommodate special guest requests concerning food and beverage preparation methods and ingredients whenever feasible.
- Adhere strictly to presentation protocols set by the Food & Beverage Manager.
- Maintain cleanliness and orderliness in the assigned station or section at all times.
- Implement all mandatory company brand standards and apply optional standards when applicable.
Candidate Requirements
- Prior hands-on experience working in a luxury hotel or well-established restaurant setting is essential.
- A lively, energetic personality coupled with a genuine enthusiasm for hospitality services.
- Must currently reside in the United Arab Emirates.
- Proficiency in speaking English fluently.