- 경험
- 어느
- 샐러리
- INR 12,000 – INR 25,000 / month
- 채용 공고
- 1
- 게시됨
- 1일 전
- 작업 모드
- 사무실에서
- 적임
- Open to freshers and experienced individuals with good communication skills; female candidates preferred.
- 재개하다
- 신청 시 필수 사항
직무 설명
About RIIMS Hospital
RIIMS Hospital offers comprehensive healthcare services blending Ayurveda, Naturopathy, Homeopathy, and modern medicine tailored to each patient's needs.
Role Overview
We are seeking a confident, goal-driven Telecaller to manage patient inquiries, relay information about hospital treatments and doctors, follow up on leads from multiple channels, and schedule consultations or visits effectively.
Key Responsibilities
- Manage both inbound and outbound patient calls promptly and professionally.
- Provide detailed information about RIIMS Hospital's services, treatments, and specialist doctors.
- Follow up timely on leads originating from the website, social media, and advertisements.
- Schedule and confirm patient appointments accurately.
- Guide interested patients towards hospital visits or doctor consultations.
- Maintain daily records of calls, follow-ups, and appointment bookings.
- Handle patient queries with politeness and escalate to senior staff when necessary.
- Consistently meet calling and appointment conversion targets.
Candidate Requirements
- Proficient communication skills in Hindi; basic English communication is preferred.
- Experience in telecalling, healthcare, BPO, or sales is advantageous but not mandatory.
- Familiarity with computers and basic CRM or Excel is required.
- Patient, polite, and persuasive communication style.
- Freshers with strong communication abilities are welcome to apply.
- Female candidates are preferred.
Additional Information
- Job Type: Full-time position.
- Work Location: Baraut, Baghpat within the Delhi-NCR region.
- Industry: Hospital and Healthcare sector.
- Salary Range: ₹12,000 to ₹25,000 per month, commensurate with experience and performance.
- Incentives: Enjoy attractive performance-based bonuses.