Telecaller

About the Role

Aim Finance is seeking a dynamic and experienced Telecaller to enhance our customer interactions and contribute to business expansion. The ideal candidate will possess strong communication abilities and be motivated to engage potential clients effectively.

Primary Responsibilities

• Engage in outbound calling efforts to introduce company products and services to prospective clients.
• Respond promptly and accurately to inbound customer inquiries.
• Document all call activities, client feedback, and lead information meticulously using Excel or CRM platforms.
• Consistently follow up with leads to assist them throughout their decision-making process.
• Achieve designated daily and monthly call volume and conversion targets.

Candidate Profile and Requirements

• Experience ranging from one to five years in telecalling, BPO, or inside sales roles.
• Proficiency in both Hindi and English communication, demonstrating strong persuasion and attentive listening skills.
• Education level of at least 12th grade completion or graduation in any field.
• Basic competence with computers, including familiarity with Microsoft Excel and customer relationship management (CRM) tools.
• A goal-oriented mindset combined with professionalism, politeness, and a persuasive attitude.