Support Services Attendant

About the Role

Join the compassionate and professional team at Shannex as a Support Services Attendant working within the Glasgow Hall team in Dartmouth, Nova Scotia. This role is a full-time, onsite position where you will contribute to making the community a welcoming and safe environment.

Key Responsibilities

• Perform cleaning duties including dusting, polishing furniture, counters, shelves, walls, and window and door ledges.
• Sanitize sinks, toilets, and bath areas thoroughly.
• Replenish supplies in resident rooms, nursing units, and restrooms consistently.
• Empty trash receptacles and transport rubbish to designated disposal areas.
• Maintain quality standards of food, presentation, dining room appearance, and timely service delivery.
• Ensure meals are visually appealing, served at correct temperatures and portion sizes.
• Report any equipment or temperature irregularities to supervisors promptly and take corrective steps as needed.
• Stay informed on daily menu changes and resident-specific dietary needs.
• Manage proper receipt and storage of food items.
• Prepare carts for fluid distribution, snacks, and night meals and assist in delivery when required.
• Collect resident meal feedback through various reporting methods.
• Sort laundry by type including linens, mops, and personal clothing and operate washing machines and dryers effectively.
• Load and unload laundry machines while setting appropriate drying levels.
• Organize clean laundry accurately, track linen quotas, and place items on carts for transport.
• Deliver clean laundry to resident areas using carts and pick up soiled laundry efficiently.
• Inspect laundry for damages such as tears or missing buttons and forward for repairs.
• Complete additional tasks as assigned to support community operations.

Qualifications and Experience

• Completion of High School or GED equivalent.
• Preferably at least one year of experience in commercial housekeeping or laundry services.
• CPR and First Aid certification is a valued asset.
• Successful candidates must pass a clear Criminal Record Check and Vulnerable Sector Check as applicable.
• Experience in food service or long-term care environments is advantageous.
• Ability to adapt and learn quickly in a fast-paced setting.
• Availability for flexible work hours including days, weekends, and holidays.

Benefits and Perks

• Hourly wage ranging from $16.75 to $18.77.
• Immediate eligibility for comprehensive health, vision, and dental insurance plans, including an Employee and Family Assistance Program.
• Life, travel, and additional insurance coverage.
• Free 24/7 access to virtual healthcare services through the group plan.
• Participation in a pension plan to support your future.
• Vacation accrual starting immediately with added travel insurance benefits.
• Complimentary onsite parking availability.
• Access to extensive discounts via WorkPerks on apparel, dining, technology, fitness, travel, and entertainment events.
• Opportunities for ongoing development and training through Shannex’s Centre of Excellence.
• Chance to engage with sector innovation and continuous improvement programs.
• Recognition and reward programs for outstanding service and safety practices.

Additional Information

Shannex values diversity, equity, inclusion, and belonging within its workplace culture, committing to fairness and respect for all employees. Team members play a crucial role in building supportive and vibrant communities across Nova Scotia, New Brunswick, and Ontario. Applications are confidential and only candidates shortlisted for interviews will be contacted.