Senior Associate, Strategy & Operations

About the Role

DoorDash seeks a Senior Associate for Strategy & Operations to lead pricing and promotional governance initiatives across the Australia-New Zealand (ANZ) market, focusing primarily on enhancing restaurant pricing and promotional procedures within New Zealand. This pivotal role supports the growth and precision of the merchant operations function through strong collaboration with product, sales, finance, and operations teams.

Working in a hybrid model based in Auckland (3 days in-office, 2 days remote), the incumbent will be responsible for end-to-end design and assessment of pricing and promotional strategies that influence the restaurant marketplace business. They will uphold high analytical standards, develop unit economic models, and engineer experiments to ensure strong commercial performance of offers. Reporting to the Manager of Merchant Strategy & Operations, this role demands ownership of commercial outcomes beyond theoretical plans to tangible business results.

Key Responsibilities

• Lead the creation and evaluation of pricing bundles, discounts, and mechanics impacting millions of users.
• Develop and execute detailed sensitivity and unit economic models assessing P&L and margin impacts.
• Deliver high-quality, decision-ready reports and trade-off analyses to senior leadership, acting as a trusted adviser.
• Address ambiguous and complex challenges with agility, navigating incomplete data and tight deadlines in the NZ market.
• Collaborate effectively with Sales, Marketing, and Finance to ensure promotions are feasible and aligned strategically.

Candidate Profile

• Minimum of 3 years’ experience in management consulting or dynamic commercial roles with a demonstrated track record of managing end-to-end execution.
• Strong analytical skills with expertise in dissecting complex problems and translating data into clear, actionable insights.
• Experience with marketplace dynamics, specifically forecasting volumes related to promotions and discounts.
• Excellent communication abilities, adept at producing written documentation, evidence-based reasoning, and simplifying complex trade-offs for executive stakeholders.
• Highly autonomous and efficient in managing time, deadlines, and influencing without hierarchical dependence.

About DoorDash

DoorDash is a rapidly expanding technology and logistics company focused on empowering local economies by evolving beyond food delivery to become a platform for all goods. The company encourages a fast-paced, innovative environment where team members are encouraged to share ideas, confront challenges, and advance their careers. Comprehensive benefits contribute to employee well-being.

Diversity & Inclusion

DoorDash is committed to fostering a diverse and inclusive workforce that reflects varied backgrounds and perspectives, enhancing innovation and ensuring equitable opportunity. Accommodations can be requested during recruitment processes.