Security Support Executive

About Pinkerton

With over 170 years of expertise, Pinkerton is a world-leading organization providing tailored enterprise risk management solutions, including security consulting, investigations, executive protection, and employment screening. Renowned globally for safeguarding clients and assets, Pinkerton values integrity, vigilance, and excellence, fostering an inclusive culture embracing diverse backgrounds and experiences.

Role Overview

The Security Support Executive is responsible for leading shift operations, ensuring compliance with protocols, managing security personnel, and maintaining thorough documentation and reporting. The position demands active supervision of security activities, strict adherence to Standard Operating Procedures (SOPs), and an immediate response to incidents, all while embodying Pinkerton's core values.

Key Responsibilities

• Uphold Pinkerton’s values of integrity, vigilance, and excellence at all times.
• Manage daily security shift operations, including deployment, attendance, discipline, and performance of security staff.
• Plan duty rosters and manpower allocation based on site requirements and conduct regular trainings on security protocols.
• Enforce compliance with grooming standards and operational discipline among guards.
• Oversee access control processes by monitoring and authorizing employee, contractor, and visitor entry and exit; manage issuance of access cards, badges, and visitor passes.
• Maintain accurate records of entries, visitor logs, and vehicle movements.
• Supervise material movements ensuring verification with approved gate passes, asset logs, and outbound/inbound registers; conduct routine checks in storerooms and sensitive areas.
• Ensure all CCTV cameras are functional and coordinate with technical teams for maintenance and retrieval of surveillance footage during incidents or audits.
• Maintain daily compliance documentation including logs, attendance sheets, incident registers, patrol reports, keys, and gate passes, keeping all updated and audit-ready.
• Respond swiftly to security breaches, thefts, altercations, conducting initial investigations, gathering evidence, escalating incidents to management, and ensuring comprehensive documentation.
• Conduct frequent physical security patrols of floors, parking areas, perimeters, and restricted zones; record findings and report any safety risks or abnormalities promptly.
• Prepare detailed shift reports covering deployment strength, exceptions, incidents, patrol compliance, and system anomalies.
• Carry out all additional duties as required.

Required Qualifications and Skills

• Minimum of 5 years’ experience in corporate security roles.
• Familiarity with preparing Shift Handover/Takeover notes, daily shift reports, post-audit checklists, and incident/exception reports adhering to defined service level agreements.
• Ability to use computers regularly as part of daily tasks.
• Capability to occasionally reach, lift small objects, and operate office equipment.
• Comfortable with frequent periods of sitting, standing, and walking.
• Willingness to travel as necessary for job duties.

Working Environment and Conditions

The role requires both physical and mental capacity to perform essential functions effectively, with or without reasonable accommodations.

Equal Opportunity

Pinkerton is an inclusive employer committed to equal employment opportunities regardless of race, ethnicity, color, national origin, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status.