Sales Trainee

About the Company

DHL Global Forwarding operates worldwide in over 220 countries, specializing in air, ocean, and road freight solutions. As a part of DHL Group, a pioneering international logistics provider since 1969, the company connects people across the globe through innovative shipping services.

Role Overview

We are seeking a Sales Trainee based in Nairobi, Kenya, who will support the execution of sales-related strategies and processes to promote business growth, profitability, and improve customer retention within a specified territory. This role aligns with our overall business goals, financial targets, and company policies.

Key Responsibilities

• Manage sales sub-function plans and processes aiming to deliver growth, profitability, and customer retention for a designated area, consistent with strategic and financial objectives.
• Oversee sales forecasts, revenue generation, cost management, and budget administration within the assigned region.
• Implement sales, marketing, customer loyalty, advertising, pricing, and distribution strategies pertinent to the territory.
• Enhance commercial experience through involvement in customer engagement, joint sales activities, and learning the quotation and negotiation procedures.
• Assist in developing pricing policies, monitor profit margins, and manage price adjustments.
• Conduct reconciliation of sales, revenues, and costs against predictions to identify discrepancies.
• Collaborate with sales effectiveness teams to analyze pipeline reports and highlight areas for improvement.
• Research market trends and customer needs, supporting the adaptation of products and services into fitting solutions.
• Support the execution of customer strategies, contract negotiations, cross-selling, and supply chain management coordination.
• Manage sales support tools and processes to maximize sales force effectiveness.

Interaction and Reporting

• Clarify facts, policies, and practices related to the sales domain.
• Engage primarily with colleagues within the same sub-function while developing networks to strengthen market and product knowledge.

Management Scope

This is an individual contributor role with no direct people management responsibilities.

Qualifications and Experience

• A Bachelor’s Degree or an equivalent qualification/experience is required.
• Candidates with less than two years of experience are eligible.

Benefits

• Work opportunities in a global company encouraging innovation and shared success.
• Potential career progression prospects.
• Competitive salary package.

Company Vision and Values

DHL Global Forwarding aims to be the leading name in the freight forwarding industry, renowned for extensive networks, efficient processes, superior solutions, and exceptional customer service. Their mission is "Excellence. Simply Delivered" with a commitment to connecting people and improving lives. The company values respect and result orientation and strives to be an employer and provider of choice.

Equal Opportunity Statement

DHL Global Forwarding provides equal employment opportunities to all applicants without discrimination based on race, color, religion, gender, sexual preference, gender identity, national origin, disability, veteran status, or other legally protected categories.