Sales Executive

About MTM Group

Established in 2000, MTM Group has transformed the approach to fitness by emphasizing personal transformation beyond conventional gym experiences. Their diverse brands, including The Venue Ladies & Men, M Active Ladies and Family, Elite Swim Academy, Aspire Active, and VO2 Ladies and Men, offer specialized wellness and fitness programs aimed at inspiring confidence, strength, and empowerment in daily life. MTM Group prioritizes meaningful environments over generic workouts and standard gyms, fostering growth and a sense of pride among members and staff alike.

Role Overview

The Sales Executive acts as the primary representative of MTM Group's fitness brands, engaging with potential and current members to guide them through membership options that support their fitness ambitions. Responsibilities include promoting programs, maximizing membership sales, building strong relationships with clients, and upholding company standards and sales objectives. This position reports directly to the Operations/Sales Supervisor and operates within an energetic on-site setting.

Key Responsibilities

• Warmly welcome and assist clients, offering comprehensive information about services, schedules, and procedures.
• Conduct tours of facilities, showcasing benefits and available membership packages alongside payment options.
• Respond to inquiries and convert leads by understanding client needs, addressing objections, and suggesting appropriate offerings.
• Develop and maintain a robust sales pipeline through persistent follow-ups via phone, email, social media, and face-to-face interactions.
• Close membership sales and strive to meet or surpass individual and collective sales goals.
• Maintain relationships with existing members to ensure satisfaction and promptly resolve issues or feedback.
• Perform welcome calls for newcomers and send expiry reminders to renewing members.
• Keep precise sales records and generate daily, weekly, and monthly reports on sales and member activities.
• Collaborate with operations and marketing teams to support promotional campaigns and boost member involvement.
• Represent MTM Group at events and activations, delivering a professional and customer-focused presence.
• Ensure reception and sales areas remain tidy, organized, and stocked with current marketing materials.
• Adhere to all company and facility policies, standard operating procedures, and quality guidelines while exhibiting a positive, enthusiastic, and client-centered demeanor.

Qualifications and Experience

• Prior experience in sales, customer service, or membership-driven sectors such as fitness, hospitality, or leisure preferred.
• Excellent communication, negotiation, and presentation abilities with a talent for quickly establishing rapport and trust.
• Competency in managing leads, consistent follow-ups, and familiarity with basic CRM or sales tracking systems.
• Goal-driven mindset committed to achieving sales targets and delivering high-quality member services.
• Comfortable working in a fast-paced onsite environment and collaboratively with cross-functional teams.
• Fluency in English and Arabic is required; additional language skills are advantageous.
• A professional, inclusive, and service-oriented attitude dedicated to supporting diverse members and team members.
• Educational requirement: minimum completion of high school or equivalent; a bachelor's degree in Business, Marketing, Sports Management, or related fields is preferred, though equivalent experience is accepted.
• Passion for fitness, wellness, or sports, and a genuine interest in assisting people to accomplish their personal goals.

Benefits

• Attractive compensation with a competitive salary and commission structure.
• Healthcare coverage provided.
• Opportunities for career growth into senior roles.
• Access to learning and development programs.