Sales Executive

Job Overview

We are seeking a motivated and confident Telecaller to engage with customers via telephone to promote our products and services, generate new leads, and address any customer concerns effectively. The successful candidate will possess strong communication skills and a convincing demeanor.

Primary Duties

• Initiate outbound calls to both potential and existing customers to convey product or service information.
• Clearly articulate the benefits and features of offerings to customers.
• Generate leads by arranging appointments or meetings for sales purposes.
• Manage incoming calls, providing prompt and accurate responses to customer queries.
• Keep organized and precise records of calls and client information.
• Conduct follow-ups to secure sales or gather customer feedback.
• Meet or exceed daily, weekly, and monthly goals for calls and sales targets.
• Handle customer complaints with professionalism and escalate issues when necessary.

Qualifications and Skills

• Minimum education of high school diploma; graduates preferred.
• Previous work experience in telecalling, telesales, or customer support roles is advantageous.
• Fluency in local languages and basic proficiency in English.
• Basic competence in computer operations including CRM software, MS Excel, and telephone systems.
• Strong verbal communication and active listening capabilities.
• Effective persuasion and negotiation skills.
• Customer-oriented mindset with a positive attitude.
• Capability to handle rejection and perform well under pressure.
• Good time management and discipline.

Work Conditions and Additional Details

• Employment type can be full-time or part-time.
• Work location is office-based, located at City Vista Building, Fountain Road, Ashok Nagar, 7th Floor, Office No 14, Kharadi, Pune 411014.
• Shift options include day or night shifts.
• Performance will be monitored using key indicators such as number of calls made, lead conversion rates, sales completion rates, and customer satisfaction scores.

Contact Information

For further inquiries, please contact Yogesh at 7798178338.