Sales Administration Specialist

Role Overview

The Sales Administration Specialist at Petromin Corporation plays a key role supporting regional and area sales teams in Jeddah, Saudi Arabia. Responsible for coordinating with cross-functional departments, you will ensure seamless processing of sales orders and efficient resolution of related issues, assisting both customers and internal teams.

Main Duties

• Initiate the process of opening new customer accounts submitted by sales team members.
• Ensure that all incoming sales orders receive proper system approvals and processing.
• Receive and track customer complaints, collaborating with relevant staff to resolve issues promptly and ensure client satisfaction.
• Maintain ongoing communication with other departments to guarantee timely updates of pricing and other sales-related information in internal systems.
• Work closely with HR and administration at headquarters to address and resolve sales staff issues.
• Create purchase requisitions within company systems, grounded in approved quotations from the sales process.
• Generate and print aging reports to facilitate customer follow-up by the sales team.

Required Background

• Bachelor's degree in business administration or a related field is mandatory.
• Completion of a Customer Satisfaction Training Program is required.
• Minimum 4 years of relevant professional experience in sales administration or comparable roles.
• Ability to communicate fluently in both English and Arabic.