Restaurant Manager

Role Overview

The Restaurant Manager position at Roasters Specialty Coffee House in Dubai is a full-time role requiring on-site presence. This role entails overseeing all day-to-day restaurant operations to ensure exceptional service delivery and operational excellence.

Key Responsibilities

• Manage daily activities including staff schedules and floor supervision during varying business hours.
• Ensure high standards in product quality, restaurant cleanliness, and ambiance are consistently met.
• Comply with food safety regulations and local health guidelines.
• Lead training initiatives and provide support to team members to promote guest satisfaction and resolve conflicts efficiently.
• Monitor stock levels, liaise with suppliers, and manage budgetary constraints.
• Analyze sales data to improve revenue streams and enhance customer experience.

Candidate Qualifications

• Demonstrated commitment to customer service excellence and the ability to create positive guest experiences.
• Strong communication skills suitable for a diverse, multicultural team and customer base.
• Comprehensive understanding of Food & Beverage operations, including specialty coffee service, menu planning, and food safety compliance.
• Prior work experience in the UAE as a Restaurant Manager, Café Supervisor, or in a similar leadership hospitality role.
• Availability to work full-time on-site in Dubai, including weekends.
• Excellent organizational and problem-solving skills with strong attention to detail and practical involvement in operations.
• Familiarity with point-of-sale systems and inventory tools; knowledge of additional hospitality software is beneficial.
• Fluency in English; proficiency in other languages is considered advantageous.