Resource Coordinator

About the Organization

Resource Connections, Inc. is a private nonprofit organization established in 2003. Its guiding purpose, “Building Partnerships and Connections for the Life You Choose,” centers on self-determination for every person supported. The agency works with people with intellectual and developmental disabilities in Prince George’s County and maintains collaborative partnerships with DDA and community-based providers.

This role offers a meaningful opportunity in the human services field for someone who communicates well and is interested in a hybrid work environment.

Role Overview

The Resource Coordinator supports individuals by helping them plan, obtain, and maintain the services and supports they want. The position requires strong advocacy, relationship-building, organization, and documentation skills, along with the ability to work independently and use sound judgment.

Qualifications

• A bachelor’s degree in a human services field from an accredited program, or
• An associate’s degree plus 2 years of experience in human services, or
• 7 years of experience in the human services field.

• Solid understanding of self-determination principles and a commitment to providing support in ways that match the individual’s timing, location, and preferences.
• Ability to advocate effectively and to help individuals advocate for themselves.
• Strong relationship-building skills and the capacity to work well with individuals, families, teams, and providers.
• Confidence in using independent judgment, taking initiative, and connecting people with needed services.
• Ability to support empowerment, independence, creativity in planning, and community inclusion for people with disabilities.
• Clear written and verbal communication skills.
• Proficiency with computers and willingness to learn agency systems for documenting billable activity.
• Access to a dependable automobile and a valid driver’s license.
• Ability to provide proof of a satisfactory driving record and automobile insurance when requested, and to maintain both throughout employment.

Responsibilities

• Coordinate activities that help individuals plan for, discover, secure, and sustain the supports they want.
• Advocate for individuals and support them in self-advocacy.
• Encourage meaningful participation in team meetings and support individuals who choose to lead those meetings.
• Help negotiate disagreements and resolve conflicts within the team.
• Develop, review, and monitor Individual Plans in line with COMAR requirements and agency policy.
• Visit assigned individuals after annual planning meetings at least four times during the IP year, or more often when the level of support needed requires it.
• Assist with transfers and transitions quickly enough to maintain continuity of services and supports.
• Address provider incident reports promptly so health and safety concerns are handled appropriately.
• Record consumer-related activity according to agency procedures to support accurate billing.
• Ensure services are documented thoroughly enough to meet agency billing expectations.
• Identify and pursue alternate supports and funding sources to meet individual needs.
• Attend and participate actively in meetings assigned by the Team Leader.
• Complete required training under agency policy and DDA regulations and continue building professional skills through internal and external learning opportunities.
• Submit required administrative materials such as timesheets, schedules, and reports on time.
• Follow all applicable state and federal rules related to targeted case management.
• Carry out additional related duties as assigned to support effective agency operations.

Additional Information

This position is full time and based onsite, with a hybrid work environment mentioned in the job summary. No salary, stipend, application deadline, or number of openings was provided in the source.