Relationship Manager, Chinese Desk

Overview

CBZ Bank Limited invites applications for the position of Relationship Manager focused on the Chinese Desk within its Corporate Banking Division. This role is ideal for individuals enthusiastic about fostering strong banking connections and delivering tailored financial services to the Chinese business sector.

Key Responsibilities

• Lead initiatives to establish and strengthen banking relationships with the Chinese business community.
• Consistently nurture and expand client engagements within this demographic.
• Assess client requirements to customize financial solutions accordingly.
• Present comprehensive information about financial products to clients effectively.
• Collaborate with product development teams to innovate and tailor offerings for Chinese portfolio customers.
• Create compelling value propositions that resonate with Chinese businesses.
• Carry out regular client visits, swiftly address concerns, and conduct business reviews to enhance retention.
• Increase revenue streams by boosting transaction volumes and capturing a larger share of clients' banking activities.
• Actively promote bank products including cross-selling and upselling, focusing on digital solutions.
• Guarantee compliance with regulatory frameworks and internal policy standards.
• Evaluate client risk profiles to propose appropriate credit facilities.
• Identify and manage risks specific to the Chinese client portfolio.
• Collect and analyze client feedback to improve service excellence and satisfaction.
• Generate sales and performance metrics reports.
• Maintain thorough records of client interactions and ensure proper documentation during onboarding.

Qualifications and Experience

• Degree in Marketing, Banking & Finance, Business Studies, Economics, Financial Engineering, Science, Technology, or equivalent from a reputable institution.
• Professional certification such as an IOBZ diploma is an advantage.
• Minimum of five years' experience in relationship management, preferably within financial services or a substantial commercial enterprise.
• Fluency in Mandarin is mandatory for effective communication and engagement.
• Strong capabilities in client relationship management, business development, data evaluation, and presentation skills are required.
• Excellent communication and stakeholder management skills.
• Knowledgeable about Environmental, Social, and Governance (ESG) standards and their impact on clients.

Application Process and Important Notes

Applicants who meet the above specifications are encouraged to submit a detailed CV along with proof of qualifications via the CBZ recruitment platform by Thursday, 6 August 2026.