Regional Operations Specialist

Position Overview

This opportunity is presented on behalf of a partner organization managing the entire application and hiring process. The role of Regional Operations Specialist is based in Canada and focuses on delivering successful regional events and community programs across the Canadian market. This position blends project coordination, event management, membership engagement, and administrative support in a fully remote setting.

You will collaborate with cross-functional internal teams and external partners to ensure high-quality experiences for professional communities, contribute to influential programs, nurture stakeholder relationships, and enhance operational workflows.

Working alongside regional leadership, your efforts will aim to boost engagement, stimulate growth, and foster continuous improvements across several initiatives. This position suits a detail-oriented and organized individual passionate about event operations and community development.

Key Responsibilities

• Oversee multiple simultaneous in-person and virtual events, managing timelines, deliverables, action plans, and progress communications with internal teams and stakeholders.
• Collaborate with operations, business development, and marketing departments to guarantee effective event planning and implementation using project management systems.
• Coordinate essential aspects of major conferences such as proposal procedures, gathering educational content, speaker coordination, and agenda formulation.
• Manage event logistics by liaising with venues, technology vendors, suppliers, and other external collaborators.
• Assist with on-site event support when necessary to ensure a high-quality, service-centric experience for attendees and partners.
• Work closely with registration teams to facilitate event registration, reporting, and data administration.
• Analyze post-event feedback and data to identify improvement opportunities and enhance upcoming programs.
• Support initiatives aimed at growing and retaining membership by handling inquiries, renewals, invoicing, reporting, and community engagement activities.
• Evaluate membership data to uncover patterns, opportunities, and potential areas for enhancement while backing targeted engagement campaigns.
• Perform various operational and administrative tasks as required.

Candidate Requirements

• Bachelor’s degree or equivalent relevant professional experience.
• At least 3 years of experience in project coordination, event management, membership operations, or a related discipline.
• Strong organizational and project management capabilities enabling multitasking across numerous priorities and deadlines.
• Proficient in digital tools such as Microsoft Office Suite, collaboration platforms, CRM systems, and event/project management software.
• Familiarity with Cvent or similar event management platforms is desirable.
• Excellent communication skills, both written and verbal, combined with strong interpersonal and customer service skills.
• Detail-focused with a commitment to quality, results, and ongoing enhancement.
• Native-level proficiency in English is mandatory; French language skills are advantageous.
• Previous experience supporting trade shows, conferences, or professional events is preferred.
• Willingness and ability to travel domestically within Canada and occasionally internationally (including the United States).
• Possession of a valid passport is required.
• Preference will be given to candidates residing in the Toronto area or within the Eastern Time Zone.

Benefits and Compensation

• Competitive annual salary range between 70000 and 85000 CAD.
• Fully remote work environment available for employees based in Canada.
• Opportunities to contribute to impactful regional and international projects.
• Flexible work schedules accommodating global collaboration and event demands.
• Professional development prospects within a collaborative and inclusive setting.
• Exposure to cross-departmental projects and multifaceted partnerships.
• Employment facilitated through an Employer of Record (EOR) service.

Other Information

This position involves cooperation with an AI-assisted recruitment process used to objectively analyze applications against core criteria. Final hiring decisions rest with the employer’s internal team. Applicants should be aware that their personal information will be processed in accordance with applicable data privacy regulations, including GDPR, and may be stored and analyzed using AI tools during recruitment. Candidates can exercise their data subject rights by contacting the responsible party for more details.