Receptionist cum Office Admin Assistant

About the Role

Santhwana Counselling and Healing Center is looking for a warm, empathetic, and organized individual to serve as a Receptionist cum Admin Assistant. This key position acts as the initial point of contact, fostering a serene and welcoming environment for clients while efficiently handling administrative and scheduling duties.

Key Responsibilities

• Greet clients and visitors with a friendly demeanor and maintain a calm, tidy reception area.
• Manage appointment bookings for counsellors and healers, including daily schedule organization and sending reminders via phone or WhatsApp.
• Handle incoming phone calls and emails, respond to client inquiries patiently, and escalate urgent matters to counselors as needed.
• Maintain confidential client records, intake forms, and case files; perform routine data entry and manage session payments.
• Oversee office supplies, stationery, and healing materials inventory; coordinate with housekeeping to uphold a tranquil office environment.

Candidate Requirements

• Education: Minimum completion of 12th grade or any graduate degree.
• Experience: Freshers or candidates with 1 to 2 years of front desk or administrative experience, preferably in healthcare or wellness sectors.
• Computer Skills: Basic proficiency with MS Office, WhatsApp Web, and email management.
• Essential Attributes: Strong command of English, excellent communication skills, professional and well-groomed appearance.
• Preferred Traits: Empathy, calmness, and enthusiasm are highly valued.