Public Relations & Administration Officer

Overview

The Public Relations & Administration Officer plays a pivotal role in fostering a positive company image and ensuring efficient management of administrative operations. This position acts as the welcome point for visitors, VIP guests, expatriates, and business collaborators, and manages all facets of travel, accommodation arrangements, meeting planning, and administrative support to maintain seamless office functions.

Key Responsibilities

• Welcome and interface professionally with visitors, government representatives, clients, and business partners.
• Arrange transportation logistics including airport pickups and drop-offs for executives, expatriates, and guests.
• Manage hotel and accommodation bookings ensuring quality standards for staff and visitors.
• Maintain effective partnerships with service providers such as hotels, airlines, travel agents, and transport companies.
• Organize official events including meetings, ceremonies, and corporate gatherings, ensuring smooth execution and necessary protocol.
• Handle travel itineraries for local and international trips including visa documentation and travel updates.
• Coordinate driver schedules and assign vehicles based on priorities while overseeing vehicle upkeep and driver attendance.
• Provide comprehensive administrative assistance, including managing executives’ calendars, preparing meeting rooms, maintaining filing systems, and ordering supplies.
• Manage visa applications, work permits, and monitor reservation confirmations and cancellations.
• Maintain accurate records of travel, transportation, events, and expenses and prepare monthly reports in compliance with company policies.
• Ensure confidentiality of sensitive information and uphold professional standards consistently.

Qualifications and Experience

• Bachelor’s degree in Public Relations, Business Administration, Hospitality Management, Communications, or related discipline.
• Additional certification in Administration, Hospitality, or Public Relations is advantageous.
• Minimum three years of prior experience in fields such as administration, public relations, executive support, hospitality, or travel coordination.
• Experience managing executive travel and logistics highly preferred.

Essential Skills and Traits

• Exceptional communication and interpersonal capabilities.
• Strong organizational, multitasking, and planning competencies.
• Customer service oriented with high professionalism and discretion.
• Effective negotiation and relationship management skills.
• Proficiency with Microsoft Office products including Word, Excel, Outlook, and PowerPoint.
• Detail-oriented with strong problem-solving abilities.
• Reliable, courteous, professional in demeanor, and adaptable to shifting demands.
• Ability to maintain confidentiality and work under pressure to meet deadlines.