Project Manager - Senior Manager / Associate Director, HR Technology

Overview

The role of Project Manager within the HR Technology unit at the National University of Singapore is designed to support the Human Resources department in maximizing the benefits of technology to meet strategic goals. Acting as a liaison between HR and IT, the role ensures HR technology solutions align with business objectives and deliver measurable results. Key platforms involved include SAP SuccessFactors, impress.ai, and various Agentic-AI and RPA tools.

Key Responsibilities

• Partner with different HR functions and Centers of Excellence to identify and implement innovative digital solutions that enhance HR operations and overall efficiency.
• Explore and adopt cutting-edge digital workplace technologies aimed at elevating employee experience, fostering collaboration, and boosting productivity.
• Manage the full project lifecycle for HR systems and applications, including design, development, implementation, deployment, change management, and ongoing maintenance.
• Collaborate closely with business users, IT teams, and external vendors to ensure that project deliverables, timelines, and resource allocations meet business requirements.
• Maintain and support existing HR technology platforms such as SAP SuccessFactors Recruiting and Onboarding modules and impress.ai systems. Lead efforts to source, evaluate, and implement an advanced Applicant Tracking System to standardize hiring for both academic and administrative positions.

Qualifications and Experience

• A relevant degree in Computer Engineering, Information Technology, Human Resources, or a related discipline is required.
• A minimum of 10 years' combined HR and IT experience, with at least 3 years specifically working hands-on with SAP SuccessFactors (Recruiting, Onboarding, Learning & Management modules) is preferred.
• Proven project management expertise in overseeing system implementations, digital HR transformations, and business process re-engineering initiatives.
• Exceptional communication skills with a track record of effective stakeholder management and conflict resolution.
• Strong teamwork abilities demonstrated through cross-functional collaboration and vendor relationship management.
• Familiarity or experience with emerging technologies such as Generative AI, Agentic AI tools, Robotic Process Automation (RPA), as well as Power BI and Power Automate is considered an advantage.

Additional Information

• Work Location: Kent Ridge Campus, Singapore
• Organizational Unit: Office of Human Resources, HR Technology Department
• Employment Category: Executive & Administrative
• Employee referral is eligible for this position.
• Job Requisition ID: 31686