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Cloudxtreme

Production Support Engineer

Cloudxtreme

Hyderabad, Telangana, India · 정규직

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경험
5년 이상
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1
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3시간전
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Candidates with any graduate degree are eligible to apply.
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Role Overview

We are looking for an experienced Site Reliability Engineer (SRE) to join our production support team in Hyderabad. This role demands full-time presence at the Mphasis office (Offshore Development Center) with no work-from-home or hybrid options. Candidates must be flexible to work in rotational shifts covering early morning, afternoon, and night hours.

Key Responsibilities

  • Provide continuous 24x7 production support ensuring system stability and availability.
  • Handle production deployments with a DevOps approach.
  • Monitor batch jobs and perform related troubleshooting.
  • Utilize Splunk for SLI/SLO/SLA management, error budget monitoring, burn rate analysis, queries, alerts, and dashboard creation.
  • Perform Linux debugging to identify and resolve issues promptly.

Required Skills & Experience

  • Minimum 5 years of relevant experience in production support and SRE roles.
  • Strong communication abilities to coordinate effectively with cross-functional teams.
  • Hands-on expertise with Linux and Windows operating systems.
  • Experience with .NET environment and associated debugging techniques.
  • Proficient in CI/CD configuration and processes.
  • Programming knowledge, preferably in Python.

Additional Details

  • Location: Hyderabad (also mention Bangalore but primary focus is Hyderabad).
  • Work modality: Full onsite at Mphasis office.
  • Shifts: Rotational shift patterns (6:30 AM - 3:30 PM; 2:00 PM - 11:00 PM; 10:00 PM - 6:00 AM).

Eligibility

Applicants should possess any graduate degree.

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