Procurement Operations Associate

Role overview

This position sits within the procurement function and focuses on supporting the end-to-end buying process for goods and services. The role is centered on spot-buy sourcing, purchase order handling, invoice processing, vendor coordination, reconciliations, and maintaining compliance across operational activities.

About the organization

The employer is a global professional services firm with capabilities across digital, cloud, security, strategy, consulting, technology, operations, and creative services. It serves clients in more than 120 countries and operates with a large global workforce across advanced technology and intelligent operations centers.

Key responsibilities

• Manage purchase order workflows from requisition and approval through goods receipt and invoice completion.
• Process PO and non-PO invoices accurately in Coupa and SAP.
• Sort, scan, and route incoming invoices into the OCR batch process.
• Identify and correct interface or posting issues as they arise.
• Support GRIR clearing, debit balance clearing, and variance investigation.
• Help reconcile vendor statements and close open items within agreed timelines.
• Prepare ad hoc and scheduled reports from SAP within committed turnaround times.
• Assist with internal and external audit requests and maintain SOX compliance.
• Keep process documentation and SOPs updated in a timely manner.
• Analyze recurring issues, perform root cause analysis, and propose corrective action plans.
• Work with internal teams and external suppliers to resolve billing, payment, and procurement discrepancies.
• Support sourcing activities by gathering quotes, evaluating supplier capabilities, and coordinating negotiations where needed.

Required profile

• Ability to handle increasingly complex problems with a structured approach.
• Comfort working within defined guidelines and escalation paths.
• Exposure to procurement operations, invoice handling, or accounts reconciliation is preferred for the role.
• Strong attention to detail and the ability to work on repeated operational tasks with accuracy.
• Willingness to work in rotational shifts, if required.

Working style

• The position is designed for routine issue resolution using established procedures and supervisor guidance.
• Interactions are expected mainly with the immediate team and direct manager.
• Day-to-day tasks will come with moderate to detailed instructions, especially for new assignments.
• The role is an individual contributor role with a focused scope of work.

Eligibility and qualifications

Applicants should have any graduation degree and 1 to 3 years of experience. The role is intended for candidates who can work from Gurugram, Haryana, and handle procurement support responsibilities in a full-time onsite setup.

Compliance and process expectations

• Maintain SLA, KPI, and other reporting commitments.
• Support audit readiness and compliance obligations across procurement operations.
• Follow established procurement procedures and ensure accurate record-keeping.