Operations Executive

About Certis

Certis is a prominent security services provider dedicated to enhancing global safety through technology. Committed to protecting lives and assets, the company offers integrated critical services and numerous career development opportunities. By fostering innovative thinking and leveraging technology, Certis aims to create a safer, smarter, and better world.

Life at Certis

At Certis, employees find meaningful work beyond a typical job. The environment encourages skill expansion, collaboration, and innovation. Team members support one another, embrace challenges, and work towards collective growth, making it an excellent place to build a career.

Key Duties and Responsibilities

• Formulate and assess operational strategies to improve working processes and service excellence.
• Maintain and supervise project timetables, ensuring adherence by Site Supervisors and staff.
• Coordinate and oversee remediation for Quality, Health, and Safety (QHS) concerns.
• Advise and assist Site Supervisors in operational and workforce management.
• Lead recruitment, onboarding, and orientation activities for the operations team.
• Manage daily tasks across multiple projects, assigning cleaning roles to meet timelines and quality benchmarks.
• Oversee cleaning procedures using suitable equipment, tools, and chemicals to achieve required cleanliness.
• Comply strictly with Risk Assessments (RAs) and Safe Work Procedures to reduce occupational hazards.
• Perform KPI inspections and audits, reporting on service delivery, safety, and sanitation standards.
• Verify timesheets and process monthly inventory requests accurately.
• Evaluate and report performance of supervisors and workers to senior leadership.

Required Skills and Experience

• Possess at least a Diploma in Operations Management, Facilities Management, or related disciplines.
• Have 2 to 3 years of supervisory experience in operations, ideally in cleaning or facilities management sectors.
• Exhibit strong organizational and project oversight capabilities to monitor schedules and ensure punctual task completion.
• Demonstrate excellent customer service attributes including clear communication, positivity, initiative, courtesy, helpfulness, speed, and precision.
• Applicants with substantial experience may be considered for Operations Manager positions.
• Fresh graduates and recently discharged personnel are encouraged to apply.

Employee Recognition and Benefits

• Engage in projects renowned globally for their safety, dependability, and effectiveness.
• Benefit from ongoing professional development through hands-on experience, formal training, and education support.
• Opportunities to participate in community volunteering activities.
• Receive a competitive salary package with performance-based rewards and health benefits, including medical and dental coverage.