- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 2시간 전
- 작업 모드
- 재택근무
- 교육
- Tertiary education in Computer Networks or Information Technology
- 재개하다
- 신청 시 필수 사항
직무 설명
Role Overview
Join Nera Telecommunications Ltd as a Network Engineer to deliver technical support and network solutions either remotely or onsite, following service level agreements. Your tasks include handling break/fix issues, performing emergency support, and managing software upgrades. This position entails 24/7 rotational on-call standby duties and requires diligent follow-up on trouble tickets, collaborating with cross-functional teams and vendors as necessary.
Key Responsibilities
- Provide technical assistance for network issues remotely or onsite in line with SLA, including break/fix activities.
- Offer emergency support as required to maintain network stability.
- Manage and implement software updates and upgrades.
- Participate in 24/7 rotational on-call standby roles.
- Track and follow up on trouble tickets until a satisfactory resolution is achieved, coordinating with other teams and vendors when needed.
- Develop and implement processes and standard operating procedures such as Methods of Procedures (MOP).
- Create test cases and execute regression tests on hardware and software ahead of deployments or proof-of-concept trials.
- Carry out configuration changes to improve network performance and validate new services or features.
- Deliver technical professional services for projects, including preparing high and low level design documents (HLD/LLD), design validation tests, implementations, commissioning, acceptance testing, migration, and system documentation.
- Conduct periodic preventive maintenance on client networks to ensure optimal operation.
- Produce reports and documentation communicating findings and solutions as required.
- Stay informed about emerging technologies and pursue relevant educational opportunities.
Qualifications and Skills
- Degree or diploma in Computer Networks or Information Technology.
- Strong analytical thinking and problem-solving abilities, capable of independent work and managing pressure.
- Flexible to work variable hours as needed.
- Adept at quickly acquiring knowledge of new or unfamiliar technologies through documentation and online research.
- Preferred certifications in Routing, Switching, Security, Wireless, or Data Center technologies are an advantage.
- Thorough knowledge and practical experience with IP network services and solutions tailored for Telecom, ISP, Mobile, and Broadband providers.
- Familiarity with LAN/WAN network technologies including VLANs, STP/RSTP, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, CGNAT, Segment Routing, QoS, Multicast, 802.1x, IPv6, OSI model, and TCP/IP protocols.
- Experience using network testing tools such as Spirent or Ixia.
- Additional beneficial knowledge or experience in areas such as
- Packet Optical Network solutions like IPoDWDM
- Data Center operations, Virtualization, Cloud Computing, Software Defined Networking (SDN), and Network Functions Virtualization (NFV)
- Linux/Unix systems, including configuration, administration, shell scripting, and familiarity with programming languages like Python
- Network automation platforms like Ansible, Chef, or Puppet