MIS Associate

About Genser Energy and the Role

Genser Energy Ghana Limited (GEGL) seeks a Management Information System (MIS) Associate for their Organisational Development / IT & MIS division based in Takoradi, Ghana. Reporting to the Senior MIS Associate, this sectional head role focuses on enhancing operational efficiency by analyzing business needs and delivering data-driven technological solutions, with a strong emphasis on the Microsoft Power Platform.

Primary Responsibilities

• Collaborate with business units to grasp operational workflows, challenges, and requirements.
• Document business processes, functional specifications, and translate them into technical solutions alongside IT teams.
• Drive process improvement initiatives across departments.
• Create low-code applications using Microsoft PowerApps and design automated workflows with Power Automate.
• Develop and maintain data visualization dashboards and reports with Power BI.
• Integrate Power Platform solutions with tools like SharePoint and Excel, ensuring enhancement of current systems.
• Support MIS report creation and ensure data accuracy, consistency, and integrity.
• Participate in data collection, validation, and analysis to aid decision-making and define KPIs.
• Identify and implement opportunities for automation and digital process transformation.
• Engage in testing, deployment, and training for new or improved systems.
• Provide ongoing support and training to business users regarding MIS tools.
• Act as liaison between business users and technical teams to align system development with user needs.
• Assist product management by coordinating enhancement requests, prioritizing development roadmap, and managing release cycles including user acceptance testing and communications.
• Monitor platform performance and adoption, collect feedback, and support continuous improvement.
• Contribute to budgeting by preparing monthly forecasts, controlling costs, and aligning expenditures with departmental plans.
• Lead and supervise project teams to ensure timely and budget-compliant execution, conduct performance evaluations, development planning, and manage leave schedules.

Qualifications and Experience

• Bachelor's degree in Information Systems, Business, Data Analytics, or a relevant discipline.
• 2 to 4 years’ experience in a Business Analyst, MIS, or related role within a corporate or operational setting.
• Proficiency in Microsoft PowerApps and Power BI.
• Advanced skills in Excel and familiarity with SharePoint and Microsoft 365 environment.
• Basic knowledge of data structures and database concepts.

Core Competencies

• Proactive problem-solving to address complex technical challenges.
• Effective management of technical issues in dynamic business contexts.
• Clear and consistent communication skills.
• Strong project management capabilities across multiple concurrent initiatives.
• Focus on efficiency and utilization of technology for workflow enhancement.
• Excellent organizational and time management skills, adept at coordinating cross-disciplinary efforts.