Microsoft Technical Specialist

Role Overview

Big Picture UK is seeking a Microsoft Technical Specialist to join their global team supporting Microsoft business within Dell. This hybrid role combines technical pre-sales expertise with sales enablement to boost Microsoft product revenue in Dell's sales channels, blending technical proficiency, commercial insight, and stakeholder collaboration for driving pipeline growth and deal closure.

Key Responsibilities

• Grow revenue by increasing sales of Microsoft products across various business lines.
• Identify and capitalize on upselling and add-on opportunities alongside Dell hardware sales.
• Spot opportunities through pipeline discussions and thorough deal assessments.
• Offer technical and licensing expertise for high-value strategic deals.
• Provide pre-sales assistance to Dell sales teams and partners, addressing product, licensing, and technical inquiries.
• Conduct customer presentations, demonstrations, and position Microsoft solutions effectively.
• Support responses to RFPs and solution designs, including Hyper-Converged Infrastructure, datacenter, and Azure-related frameworks.
• Enhance internal sales team knowledge with ongoing coaching and product training programs.
• Promote certification and accreditation initiatives like the Dell Microsoft Academy among sales teams and channel partners.
• Engage actively with customers, Dell sales teams, channel partners, and resellers to influence purchase decisions and support sales.
• Act as a subject matter expert for Microsoft solutions integrated with Dell hardware technologies.
• Assist in program and marketing activities, including launching new products, local sales incentives, and promoting the Dell-Microsoft collaborative value proposition.
• Share proof of concepts, success stories, and real-world customer use cases to drive sales momentum.

Skills and Qualifications

• Three to five plus years’ experience in technical sales, pre-sales, or IT solutions roles.
• Background with hardware and software ecosystems, notably Dell and Microsoft technologies.
• Demonstrated success influencing sales pipelines and generating revenue.
• In-depth knowledge of Microsoft 365, Windows platforms, Copilot, Windows Server, datacenter solutions, and Azure including local and hybrid deployments.
• Understanding of Microsoft licensing frameworks.
• Excellent stakeholder management skills across sales, partner, and vendor channels.
• Capability to translate complex technical concepts into clear business value propositions.
• Strong presentation and demo delivery expertise.
• Commercially minded with strong organisational and time management skills.