Management & Sales Training Program

Role overview

This accelerated entry-level program is built to prepare the right candidate for a Store Management position over an 18 to 24 month period. The first stage is an 8-week training experience, after which successful participants may step into an Assistant Store Manager role. The company follows a promote-from-within approach, so the role is designed as a clear pathway into long-term leadership and sales growth.

The position generally follows a 40-hour workweek and may require evening or weekend shifts. Throughout the program, you will work closely with store leadership to help manage a high-value business, learn the store’s operations and commercial strategy, and contribute to growth by serving large-volume customers such as painting contractors, purchasing agents, manufacturers, and other commercial buyers.

What you will learn

The program is meant to build capability in management and professional sales. It offers structured support, regular development discussions, and practical exposure to customer service, sales, marketing, finance, and operations. You will also build a professional network by engaging with the surrounding community and creating relationships that support business growth.

Responsibilities

• Follow the established training plan and complete program requirements.
• Help execute business strategies aimed at improving sales and profitability.
• Deliver strong customer service and maintain high customer satisfaction.
• Develop product knowledge so you can recommend the right solutions confidently.
• Build productive relationships with both wholesale and retail customers.
• Handle store administration tasks accurately and on time.
• Follow company rules and procedures related to safety, loss prevention, and security.
• Keep the store looking professional, including merchandising standards, promotional displays, and sales floor presentation.
• Assist with employee training, development, performance management, and corrective actions.
• Address and resolve customer and employee concerns when they arise.
• Support outside sales activity with the Store Manager to help expand market share.
• Keep the storefront, office, warehouse, and nearby areas clean and well organized.
• Maintain accurate work-order records and product formulas.
• Retrieve items from the sales floor or warehouse as needed.
• Tint and mix products according to customer requirements.
• Stock shelves and arrange product displays.
• Clean store equipment and keep it in working order.

Employment terms

This role is full-time and based onsite in Jamaica. It involves contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. Because of these duties, a criminal history review may be required to help protect customers, staff, vendors, contractors, the public, and the business.

Qualifications

Candidates must be at least 18 years old, legally eligible to work in the country without current or future visa sponsorship, and able to hold a bachelor’s degree by the start of the development program. Applicants must also be able, with or without reasonable accommodation, to lift and carry up to 50 lbs regularly and up to 70 lbs occasionally.

For internal applicants, the most recent performance review must be at least a “meets expectations” rating of 3, and all required HR Cloud eLearning courses for the current role must be finished.

Preferred background

Extra consideration will be given to candidates with at least 1 year of experience in retail, sales, or customer service; at least 1 year in a leadership or team-supervising role; experience working in team-oriented environments; prior exposure to paint or paint-related products; experience with timekeeping or CRM systems; willingness to relocate for future opportunities; and the ability to read, write, understand, and communicate in more than one language.

About the company

The organization focuses on helping people and communities by protecting and improving the places around them through paints, coatings, and related solutions. It offers a workplace centered on growth, support, inclusion, and long-term opportunity, along with benefits that may include health, retirement, well-being, and commuting support. Benefit details are available through the company’s employee benefits information for eligible hires.

Equal opportunity and hiring policy

The employer considers qualified applicants with arrest or conviction records in line with applicable laws. It is an equal opportunity employer and does not discriminate on the basis of protected characteristics. As a federal contractor, it also seeks priority referral of protected veterans through state and local employment services.

Application safety notice

The recruitment team will not ask candidates for payment, financial information, or sensitive personal details such as national identification numbers, date of birth, or bank account numbers during the hiring process.