Library Specialist

Position Overview

The City of Mission Viejo is inviting applications for the part-time role of Library Specialist at the Mission Viejo Library. The position entails delivering exceptional service to library patrons by helping them effectively navigate library resources, including both traditional and digital materials. This role involves assisting visitors at service desks, public computers, and catalog terminals, as well as supporting public outreach events.

Work Schedule and Hours

There are two vacancies with distinct schedules:

• Position 1: Sunday 12:00 p.m. to 5:00 p.m., Wednesday 5:00 p.m. to 9:00 p.m., Thursday 5:00 p.m. to 9:00 p.m.
• Position 2: Sunday 12:00 p.m. to 5:00 p.m., Tuesday 12:00 p.m. to 4:00 p.m., Thursday 5:00 p.m. to 9:00 p.m.

Schedules may vary to cover coworker absences or programming needs. Typical library hours are Monday through Thursday 10 a.m.–9 p.m., Friday 1–5 p.m., Saturday 10 a.m.–5 p.m., and Sunday 12–5 p.m.

Employment Details

This is an at-will, hourly, seasonal, or temporary role averaging 12 to 19 weekly hours, not exceeding 1,000 hours annually, with overtime applicable for over 40 hours per week. The position is non-exempt under FLSA.

Key Responsibilities

• Foster positive interactions with patrons, managers, staff, and volunteers.
• Deliver exemplary customer service aligned with library policies.
• Promote library programs and resources to increase public engagement.
• Guide patrons in utilizing library technology and accessing digital content.
• Provide timely reference assistance and support.
• Advance literacy and digital skills throughout the community.
• Engage the public with educational and leisure programs.
• Encourage young readers to develop a lifelong engagement with the library.
• Connect underserved community members with local support agencies.

Ideal Candidate Profile

• Demonstrates excellent public customer service skills, inclusive of youth and teens.
• Experienced in assisting with library programming and events.
• Paying close attention to detail, working efficiently with minimal supervision.
• Effectively prioritizes workload and manages time/resources.
• Proficient with computer applications such as Microsoft Word, Excel, Outlook, and Integrated Library Systems (e.g., SirsiDynix Symphony), with the ability to learn new software.
• Strong oral and written communication capabilities.

Knowledge and Skills

• Automated library circulation systems and library industry terminology.
• Public library service principles and programs.
• Library classification, cataloging, and bibliographic processes.
• Effective public relations and customer service approaches.
• Office technology and procedures including data collection and report generation.
• Business correspondence standards and English language mechanics.
• Basic principles of risk management and safe work practices.
• Safe vehicle operation for occasional library-related duties.

Abilities

• Conduct diverse library tasks accurately with minimal oversight.
• Access, enter, and update information on computer workstations.
• Organize projects, schedule work, and adapt to shifting priorities.
• Understand and apply relevant laws, regulations, and policies.
• Maintain records and prepare routine reports.
• Interact courteously and effectively with patrons and colleagues.
• Supervise and train assigned staff when necessary.
• Communicate effectively in person, by phone, and in writing.
• Exercise independent judgment aligned with policies and guidelines.
• Use office equipment including computers, copiers, printers, software, and cash registers.

Education and Experience Requirements

Completion of 12th grade with supplementary college coursework in areas such as Library Technology, Social Sciences, Humanities, Liberal Arts, Business, or related fields, along with at least 3 years of clerical experience in library settings.

Additional Information

• Applicants must submit completed applications by 3:00 p.m. on Friday, July 31, 2026. Late submissions will not be accepted.
• Interviews are tentatively scheduled for the week of August 10, 2026; only one interview date will be offered per candidate without rescheduling options.
• The eligibility list may be used for future vacancies within the department.

Team and Community Impact

The Library & Cultural Services Department team is dedicated to enriching the community’s intellectual and cultural life by providing extensive resources and programming. The library serves over 190,000 cardholders with more than 835,000 annual circulations, hosting numerous programs and classes. The department prioritizes inclusivity, lifelong learning, and literacy for all community members.